Issue Date | Title | Involved Person(s) |
Jun-2024 | Utilizing large language models for automating technical customer support | Wulf, Jochen; Meierhofer, Jürg |
13-May-2024 | Exploring the potential of large language models for automation in technical customer service | Wulf, Jochen; Meierhofer, Jürg |
Mar-2024 | Ökologischer & wirtschaftlicher Nutzen mit industriellen Smart Services | Meierhofer, Jürg; Stucki, Melissa |
Feb-2024 | Wie LLMs die Automatisierung im Kundendienst fördern | Wulf, Jochen; Meierhofer, Jürg |
2024 | Daten im B2B-Ökosystem teilen und nutzen : wie KMU Voraussetzungen schaffen und Hürden überwinden | Kugler, Petra; Vogt, Helen; Meierhofer, Jürg; Dobler, Martin; Strittmatter, Marc; Treiterer, Manuel; Schick, Sophia |
2024 | Data driven value creation in industrial services including remanufacturing | Stucki, Melissa; Meierhofer, Jürg; Gal, Barna; Gallina, Viola; Eisl, Stefanie |
9-Nov-2023 | Towards a taxonomy of large language model based business model transformations | Wulf, Jochen; Meierhofer, Jürg |
Nov-2023 | Data Sharing Framework für KMU | Benedech, Rodolfo Andres; Vogt, Helen; Meierhofer, Jürg; Kugler, Petra; Strittmatter, Marc; Dobler, Martin; Meyer, Johanna; Treiterer, Manuel |
18-Oct-2023 | On the value of data in industrial services : how to optimize value creation by reconfiguration of operant resources | Meierhofer, Jürg; Heitz, Christoph |
19-Sep-2023 | Large Language Models in Industrieunternehmen | Wulf, Jochen; Meierhofer, Jürg |
27-Jul-2023 | Pioneering a new era of automated customer service with large language models (LLMs) | Wulf, Jochen; Meierhofer, Jürg |
13-Jul-2023 | Unlocking the business potential of large language models : real-world applications and obstacles | Wulf, Jochen; Meierhofer, Jürg |
May-2023 | Industrial smart services for circular economy | Weisskopf, Simon; Meierhofer, Jürg |
May-2023 | Data driven decision support framework for industrial smart services design and operations | Meierhofer, Jürg; Benedech, Rodolfo Andres; Schweiger, Lukas |
2023 | Sustainable value optimization by smart services along the customer lifecycle | Meierhofer, Jürg; Stucki, Melissa |