Issue Date | Title | Involved Person(s) |
2017 | Identifying product features that delight customers : are online reviews and surveys comparable? | Müller, Steffen; Beinert, Markus; Seiler, Roger |
2018 | Choice overload In the airline industry : a web experiment on booking flights online | Seiler, Roger; Müller, Steffen; Herzog, Clemens |
2015 | Product Manager : Anwälte der Kundschaft an der Schnittstelle zur Entwicklungsabteilung | Müller, Steffen; Fuchs, Rainer |
2022 | Integration der Aufgaben | Rüeger, Brian; Klaas, Michael; Müller, Steffen; Graf, Sandro |
2015 | Zufriedene Kunden im Fokus | Hüttermann, Marcel; Hannich, Frank; Müller, Steffen |
2016 | Which product features delight customers? : an analysis of online reviews | Müller, Steffen; Beinert, Markus |
2019 | “Dear Monica, thank you for your review” : the impact of hotel responses to online reviews | Furchheim, Pia; Müller, Steffen; Sponagel, Claudio; Collenberg, Anja |
2007 | Loyality programs and customer loyality : a panel data analysis | Müller, Steffen |
2015 | Jobprofile im Marketing | Müller, Steffen; Fuchs, Rainer; Graf, Sandro; Klaas, Michael |