Issue Date | Title | Involved Person(s) |
2015 | Catering Benchmark of Swiss Hospitals | Züger, Gabriela; Hofer, Susanne |
2015 | Towards a comprehensive key performance indicators reference model for non-medical support services / facility management in hospitals | Hofer, Susanne; Gerber, Nicole |
2015 | People make FM : an approach to professionalising FM services in a Swiss hospital | Honegger, Franziska; Hofer, Susanne |
2015 | A method to benchmark cleaning services in Swiss hospitals | Honegger, Franziska; Hofer, Susanne; Züger, Gabriela; Betschart, Madeleine |