Publication type: Conference other
Type of review: No review
Title: Translators, tools and technologies : reducing risk and improving quality with workplace research
Authors: Ehrensberger-Dow, Maureen
Massey, Gary
et. al: No
Conference details: LQA Symposium, Zürich, 28. Januar 2016
Issue Date: 2016
Language: English
Subjects: Translation tools; Translation technologies; Risk management; Translation quality standards; Workplace ergonomics; Cognitive ergonomics; Physical ergonomics; Oorganisational ergonomics; Translation ergonomics
Subject (DDC): 418.02: Translating and interpreting
620: Engineering
Abstract: The professional translation workplace is characterized by intensive human-computer interaction and heavy use of language technology, and the efficiency and effectiveness of human and technological resources feature large in translation service quality standards such as ISO 17100:2015. In the research reported here, an ergonomic framework encompassing physical, cognitive, and organizational aspects of the workplace has been used to gain insights into optimizing translation activity as language workers interact with tools, technologies, and one another. Non-optimal workplace ergonomics can compromise the efficiency of the translation process and impact on the quality of the final product. Despite high levels of competence, professionals may not be able to perform at the expected level or may have to exert inordinate effort to do so, with potentially detrimental consequences to their health, job satisfaction, and the organization as a whole.
URI: https://digitalcollection.zhaw.ch/handle/11475/18417
Fulltext version: Published version
License (according to publishing contract): Licence according to publishing contract
Departement: Applied Linguistics
Organisational Unit: Institute of Translation and Interpreting (IUED)
Appears in collections:Publikationen Angewandte Linguistik

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Ehrensberger-Dow, M., & Massey, G. (2016). Translators, tools and technologies : reducing risk and improving quality with workplace research. LQA Symposium, Zürich, 28. Januar 2016.
Ehrensberger-Dow, M. and Massey, G. (2016) ‘Translators, tools and technologies : reducing risk and improving quality with workplace research’, in LQA Symposium, Zürich, 28. Januar 2016.
M. Ehrensberger-Dow and G. Massey, “Translators, tools and technologies : reducing risk and improving quality with workplace research,” in LQA Symposium, Zürich, 28. Januar 2016, 2016.
EHRENSBERGER-DOW, Maureen und Gary MASSEY, 2016. Translators, tools and technologies : reducing risk and improving quality with workplace research. In: LQA Symposium, Zürich, 28. Januar 2016. Conference presentation. 2016
Ehrensberger-Dow, Maureen, and Gary Massey. 2016. “Translators, Tools and Technologies : Reducing Risk and Improving Quality with Workplace Research.” Conference presentation. In LQA Symposium, Zürich, 28. Januar 2016.
Ehrensberger-Dow, Maureen, and Gary Massey. “Translators, Tools and Technologies : Reducing Risk and Improving Quality with Workplace Research.” LQA Symposium, Zürich, 28. Januar 2016, 2016.


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