Issue Date | Title | Involved Person(s) |
2001 | The relevance of prosocial service behaviors of customer contact employees in an airline setting | Coenen, Christian |
2001 | Service-orientation and service-competence of customer-contact employees | Coenen, Christian |
2001 | Serviceorientierung und Servicekompetenz von Kundenkontakt-Mitarbeitern | Coenen, Christian |
2001 | Possibilities and limits of wastewater-fed aquacultures | Junge, Ranka |
2001 | Feedback im Internet - Information oder Propaganda? | Coenen, Christian |
2001 | Customer-oriented prosocial service behaviors and their role in influencing perceived service quality | Coenen, Christian |
2001 | Naturnah klären | Junge, Ranka; Graber, Andreas |
2001 | Analytical 3-body intercation potential for hydrogen aggregates and consequences for the vibrational dynamics of (HF)n, n>=3 | Quack, Martin; Stohner, Jürgen; Suhm, Martin |
2001 | Some simple mechanisms of multiphoton excitation in many-level systems | Donley, E. A.; Marquardtt, R.; Quack, M.; Stohner, Jürgen; Thanopulos, I., et al |