| Publication type: | Working paper – expertise – study |
| Title: | Customer-oriented prosocial service behaviors and their role in influencing perceived service quality |
| Authors: | Coenen, Christian |
| Issue Date: | 2001 |
| Publisher / Ed. Institution: | Arizona State University |
| Publisher / Ed. Institution: | Tempe |
| Language: | English |
| Subjects: | IFM |
| Subject (DDC): | 658.8: Marketing management |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/3664 |
| License (according to publishing contract): | Licence according to publishing contract |
| Departement: | Life Sciences and Facility Management |
| Organisational Unit: | Institute of Facility Management (IFM) |
| Appears in collections: | Publikationen Life Sciences und Facility Management |
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Coenen, C. (2001). Customer-oriented prosocial service behaviors and their role in influencing perceived service quality. Arizona State University.
Coenen, C. (2001) Customer-oriented prosocial service behaviors and their role in influencing perceived service quality. Tempe: Arizona State University.
C. Coenen, “Customer-oriented prosocial service behaviors and their role in influencing perceived service quality,” Arizona State University, Tempe, 2001.
COENEN, Christian, 2001. Customer-oriented prosocial service behaviors and their role in influencing perceived service quality. Tempe: Arizona State University
Coenen, Christian. 2001. “Customer-Oriented Prosocial Service Behaviors and Their Role in Influencing Perceived Service Quality.” Tempe: Arizona State University.
Coenen, Christian. Customer-Oriented Prosocial Service Behaviors and Their Role in Influencing Perceived Service Quality. Arizona State University, 2001.
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