| Publikationstyp: | Konferenz: Paper |
| Art der Begutachtung: | Keine Angabe |
| Titel: | Prosocial service behaviors and their role in influencing perceived service quality |
| Autor/-in: | Coenen, Christian |
| Tagungsband: | Conference Proceedings of 11th Annual AMA Frontiers in Service Conference |
| Angaben zur Konferenz: | 11th Annual AMA Frontiers in Service Conference, Maastricht, 27-29 June 2002 |
| Erscheinungsdatum: | 2002 |
| Sprache: | Englisch |
| Schlagwörter: | IFM |
| Fachgebiet (DDC): | 658.2: Facility Management |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/3592 |
| Volltext Version: | Publizierte Version |
| Lizenz (gemäss Verlagsvertrag): | Lizenz gemäss Verlagsvertrag |
| Departement: | Life Sciences und Facility Management |
| Organisationseinheit: | Institut für Facility Management (IFM) |
| Enthalten in den Sammlungen: | Publikationen Life Sciences und Facility Management |
Dateien zu dieser Ressource:
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Coenen, C. (2002). Prosocial service behaviors and their role in influencing perceived service quality. Conference Proceedings of 11th Annual AMA Frontiers in Service Conference.
Coenen, C. (2002) ‘Prosocial service behaviors and their role in influencing perceived service quality’, in Conference Proceedings of 11th Annual AMA Frontiers in Service Conference.
C. Coenen, “Prosocial service behaviors and their role in influencing perceived service quality,” in Conference Proceedings of 11th Annual AMA Frontiers in Service Conference, 2002.
COENEN, Christian, 2002. Prosocial service behaviors and their role in influencing perceived service quality. In: Conference Proceedings of 11th Annual AMA Frontiers in Service Conference. Conference paper. 2002
Coenen, Christian. 2002. “Prosocial Service Behaviors and Their Role in Influencing Perceived Service Quality.” Conference paper. In Conference Proceedings of 11th Annual AMA Frontiers in Service Conference.
Coenen, Christian. “Prosocial Service Behaviors and Their Role in Influencing Perceived Service Quality.” Conference Proceedings of 11th Annual AMA Frontiers in Service Conference, 2002.
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