Publication type: Contribution to magazine or newspaper
Title: "Hard Facts" und "Soft Acts" der Führungskraft. Service Today - Faktor Mensch : Herausforderungen im Service
Authors: Coenen, Christian
Waldburger, Doris
Pfammatter, Sandra
Published in: Service Today
Volume(Issue): 2013
Issue: 2
Pages: 8
Pages to: 10
Issue Date: 2013
Publisher / Ed. Institution: ISB
Publisher / Ed. Institution: Waltrop
ISSN: 1869-3024
Language: German
Subjects: Service; Kunden; Führung
Subject (DDC): 658.4: Executive Management
URI: https://digitalcollection.zhaw.ch/handle/11475/3554
Fulltext version: Published version
License (according to publishing contract): Licence according to publishing contract
Departement: Life Sciences and Facility Management
Organisational Unit: Institute of Facility Management (IFM)
Appears in Collections:Publikationen Life Sciences und Facility Management

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