Title: "Hard Facts" und "Soft Acts" der Führungskraft. Service Today - Faktor Mensch : Herausforderungen im Service
Authors : Coenen, Christian
Waldburger, Doris
Pfammatter, Sandra
Published in : Service Today - Faktor Mensch : Herausforderungen im Service
Issue : 2
Pages : 8
Pages to: 10
Publisher / Ed. Institution : ISB
Publisher / Ed. Institution: Waltrop
Issue Date: 2013
License (according to publishing contract) : Licence according to publishing contract
Language : German
Subjects : Service; Kunden; Führung
Subject (DDC) : 658.4: Executive Management
Departement: Life Sciences und Facility Management
Organisational Unit: Institute of Facility Management (IFM)
Publication type: Contribution to Magazine or Newspaper
ISSN: 1869-3024
URI: https://digitalcollection.zhaw.ch/handle/11475/3554
Appears in Collections:Publikationen Life Sciences und Facility Management

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