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Publication type: Article in scientific journal
Type of review: Peer review (publication)
Title: Coordination and communication in healthcare action teams
Authors: Burtscher, Michael J.
Nussbeck, Fridtjof W.
Sevdalis, Nick
Gisin, Stefan
Manser, Tanja
et. al: No
DOI: 10.1024/1421-0185/a000239
Published in: Swiss Journal of Psychology
Volume(Issue): 79
Issue: 3-4
Page(s): 123
Pages to: 135
Issue Date: 2020
Publisher / Ed. Institution: Hogrefe
ISSN: 1421-0185
Language: English
Subjects: Action team; Communication; Teamwork; Coordination; Expertise; Healthcare
Subject (DDC): 302.2: Communication
362.11: Hospitals and related institutions
Abstract: Communication and coordination represent central processes in healthcare action teams. However, we have a limited understanding of how expertise affects these processes and to what extent these effects are shaped by interprofessional differences. The current study addresses these questions by jointly investigating the influence of different aspects of expertise – individual expertise, team familiarity, and expertise asymmetry – on coordination quality and communication openness. We tested our propositions in two hospitals: one in Switzerland (CH, Sample 1) and one in the United Kingdom (UK, Sample 2). Both samples included two-person anesthesia action teams consisting of a physician and a nurse (N/CH = 47 teams, N/UK = 48 teams). We used a correlational design with two measurement points (i.e., pre- and postoperation). To consider potential interprofessional differences, we analyzed our data with actor-partner interdependence models. Moreover, we explored differences in the effects of expertise between both hospitals. Our findings suggest that nurses’ expertise is the most important predictor of coordination quality and communication openness. Overall, differences between the two hospitals were more prevalent than interprofessional differences between physicians and nurses. The current study provides a nuanced picture of the effects of expertise, and thereby extends our understanding of interprofessional teamwork.
Fulltext version: Accepted version
License (according to publishing contract): Licence according to publishing contract
Departement: Applied Psychology
Organisational Unit: Psychological Institute (PI)
Appears in collections:Publikationen Angewandte Psychologie

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