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Publikationstyp: Beitrag in wissenschaftlicher Zeitschrift
Art der Begutachtung: Peer review (Publikation)
Titel: Coordination and communication in healthcare action teams
Autor/-in: Burtscher, Michael J.
Nussbeck, Fridtjof W.
Sevdalis, Nick
Gisin, Stefan
Manser, Tanja
et. al: No
DOI: 10.1024/1421-0185/a000239
10.21256/zhaw-21733
Erschienen in: Swiss Journal of Psychology
Band(Heft): 79
Heft: 3-4
Seite(n): 123
Seiten bis: 135
Erscheinungsdatum: 2020
Verlag / Hrsg. Institution: Hogrefe
ISSN: 1421-0185
1662-0879
Sprache: Englisch
Schlagwörter: Action team; Communication; Teamwork; Coordination; Expertise; Healthcare
Fachgebiet (DDC): 302.2: Kommunikation
362.11: Krankenhäuser und verwandte Einrichtungen
Zusammenfassung: Communication and coordination represent central processes in healthcare action teams. However, we have a limited understanding of how expertise affects these processes and to what extent these effects are shaped by interprofessional differences. The current study addresses these questions by jointly investigating the influence of different aspects of expertise – individual expertise, team familiarity, and expertise asymmetry – on coordination quality and communication openness. We tested our propositions in two hospitals: one in Switzerland (CH, Sample 1) and one in the United Kingdom (UK, Sample 2). Both samples included two-person anesthesia action teams consisting of a physician and a nurse (N/CH = 47 teams, N/UK = 48 teams). We used a correlational design with two measurement points (i.e., pre- and postoperation). To consider potential interprofessional differences, we analyzed our data with actor-partner interdependence models. Moreover, we explored differences in the effects of expertise between both hospitals. Our findings suggest that nurses’ expertise is the most important predictor of coordination quality and communication openness. Overall, differences between the two hospitals were more prevalent than interprofessional differences between physicians and nurses. The current study provides a nuanced picture of the effects of expertise, and thereby extends our understanding of interprofessional teamwork.
URI: https://digitalcollection.zhaw.ch/handle/11475/21733
Volltext Version: Akzeptierte Version
Lizenz (gemäss Verlagsvertrag): Lizenz gemäss Verlagsvertrag
Departement: Angewandte Psychologie
Organisationseinheit: Psychologisches Institut (PI)
Enthalten in den Sammlungen:Publikationen Angewandte Psychologie

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Burtscher, M. J., Nussbeck, F. W., Sevdalis, N., Gisin, S., & Manser, T. (2020). Coordination and communication in healthcare action teams. Swiss Journal of Psychology, 79(3-4), 123–135. https://doi.org/10.1024/1421-0185/a000239
Burtscher, M.J. et al. (2020) ‘Coordination and communication in healthcare action teams’, Swiss Journal of Psychology, 79(3-4), pp. 123–135. Available at: https://doi.org/10.1024/1421-0185/a000239.
M. J. Burtscher, F. W. Nussbeck, N. Sevdalis, S. Gisin, and T. Manser, “Coordination and communication in healthcare action teams,” Swiss Journal of Psychology, vol. 79, no. 3-4, pp. 123–135, 2020, doi: 10.1024/1421-0185/a000239.
BURTSCHER, Michael J., Fridtjof W. NUSSBECK, Nick SEVDALIS, Stefan GISIN und Tanja MANSER, 2020. Coordination and communication in healthcare action teams. Swiss Journal of Psychology. 2020. Bd. 79, Nr. 3-4, S. 123–135. DOI 10.1024/1421-0185/a000239
Burtscher, Michael J., Fridtjof W. Nussbeck, Nick Sevdalis, Stefan Gisin, and Tanja Manser. 2020. “Coordination and Communication in Healthcare Action Teams.” Swiss Journal of Psychology 79 (3-4): 123–35. https://doi.org/10.1024/1421-0185/a000239.
Burtscher, Michael J., et al. “Coordination and Communication in Healthcare Action Teams.” Swiss Journal of Psychology, vol. 79, no. 3-4, 2020, pp. 123–35, https://doi.org/10.1024/1421-0185/a000239.


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