|Publication type:||Conference other|
|Type of review:||Peer review (abstract)|
|Title:||“You can’t teach a grumpy dog new tricks” : the interplay between employee satisfaction and lean transformation practices affecting hospital performance – findings from the swiss hospital market|
|Proceedings:||EURAM 2015 conference : uncertainty is a great opportunity|
|Conference details:||15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015|
|Publisher / Ed. Institution:||EURAM|
|Subjects:||Lean transformation; Change management; Hospital; Employee satisfaction; Operations management; Switzerland|
|Subject (DDC):||362.11: Hospitals and related institutions|
|Fulltext version:||Published version|
|License (according to publishing contract):||Licence according to publishing contract|
|Departement:||School of Management and Law|
|Organisational Unit:||Winterthur Institute of Health Economics (WIG)|
|Appears in collections:||Publikationen School of Management and Law|
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