| Publication type: | Conference other |
| Type of review: | Peer review (abstract) |
| Title: | “You can’t teach a grumpy dog new tricks” : the interplay between employee satisfaction and lean transformation practices affecting hospital performance – findings from the swiss hospital market |
| Authors: | Angerer, Alfred Meier, Flurina Drevs, Florian |
| Conference details: | 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015 |
| Issue Date: | 2015 |
| ISSN: | 2466-7498 |
| Language: | English |
| Subjects: | Lean transformation; Change management; Hospital; Employee satisfaction; Operations management; Switzerland |
| Subject (DDC): | 362.11: Hospitals and related institutions |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/13753 |
| Fulltext version: | Published version |
| License (according to publishing contract): | Licence according to publishing contract |
| Departement: | School of Management and Law |
| Organisational Unit: | Winterthur Institute of Health Economics (WIG) |
| Appears in collections: | Publikationen School of Management and Law |
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Angerer, A., Meier, F., & Drevs, F. (2015). “You can’t teach a grumpy dog new tricks” : the interplay between employee satisfaction and lean transformation practices affecting hospital performance – findings from the swiss hospital market. 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015.
Angerer, A., Meier, F. and Drevs, F. (2015) ‘“You can’t teach a grumpy dog new tricks” : the interplay between employee satisfaction and lean transformation practices affecting hospital performance – findings from the swiss hospital market’, in 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015.
A. Angerer, F. Meier, and F. Drevs, ““You can’t teach a grumpy dog new tricks” : the interplay between employee satisfaction and lean transformation practices affecting hospital performance – findings from the swiss hospital market,” in 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015, 2015.
ANGERER, Alfred, Flurina MEIER und Florian DREVS, 2015. “You can’t teach a grumpy dog new tricks” : the interplay between employee satisfaction and lean transformation practices affecting hospital performance – findings from the swiss hospital market. In: 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015. Conference presentation. 2015
Angerer, Alfred, Flurina Meier, and Florian Drevs. 2015. ““You Can’t Teach a Grumpy Dog New Tricks” : The Interplay between Employee Satisfaction and Lean Transformation Practices Affecting Hospital Performance – Findings from the Swiss Hospital Market.” Conference presentation. In 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015.
Angerer, Alfred, et al. ““You Can’t Teach a Grumpy Dog New Tricks” : The Interplay between Employee Satisfaction and Lean Transformation Practices Affecting Hospital Performance – Findings from the Swiss Hospital Market.” 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015, 2015.
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