1. ZHAW digitalcollection
  2. School of Management and Law
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  4. Publikationen School of Management and Law
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dc.contributor.authorAngerer, Alfred-
dc.contributor.authorMeier, Flurina-
dc.contributor.authorDrevs, Florian-
dc.date.accessioned2018-12-11T16:05:28Z-
dc.date.available2018-12-11T16:05:28Z-
dc.date.issued2015-
dc.identifier.issn2466-7498de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/13753-
dc.language.isoende_CH
dc.rightsLicence according to publishing contractde_CH
dc.subjectLean transformationde_CH
dc.subjectChange managementde_CH
dc.subjectHospitalde_CH
dc.subjectEmployee satisfactionde_CH
dc.subjectOperations managementde_CH
dc.subjectSwitzerlandde_CH
dc.subject.ddc362.11: Krankenhäuser und verwandte Einrichtungende_CH
dc.title“You can’t teach a grumpy dog new tricks” : the interplay between employee satisfaction and lean transformation practices affecting hospital performance – findings from the swiss hospital marketde_CH
dc.typeKonferenz: Sonstigesde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.organisationalunitWinterthurer Institut für Gesundheitsökonomie (WIG)de_CH
zhaw.conference.details15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015de_CH
zhaw.funding.euNode_CH
zhaw.originated.zhawYesde_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.publication.reviewPeer review (Abstract)de_CH
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Angerer, A., Meier, F., & Drevs, F. (2015). “You can’t teach a grumpy dog new tricks” : the interplay between employee satisfaction and lean transformation practices affecting hospital performance – findings from the swiss hospital market. 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015.
Angerer, A., Meier, F. and Drevs, F. (2015) ‘“You can’t teach a grumpy dog new tricks” : the interplay between employee satisfaction and lean transformation practices affecting hospital performance – findings from the swiss hospital market’, in 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015.
A. Angerer, F. Meier, and F. Drevs, ““You can’t teach a grumpy dog new tricks” : the interplay between employee satisfaction and lean transformation practices affecting hospital performance – findings from the swiss hospital market,” in 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015, 2015.
ANGERER, Alfred, Flurina MEIER und Florian DREVS, 2015. “You can’t teach a grumpy dog new tricks” : the interplay between employee satisfaction and lean transformation practices affecting hospital performance – findings from the swiss hospital market. In: 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015. Conference presentation. 2015
Angerer, Alfred, Flurina Meier, and Florian Drevs. 2015. ““You Can’t Teach a Grumpy Dog New Tricks” : The Interplay between Employee Satisfaction and Lean Transformation Practices Affecting Hospital Performance – Findings from the Swiss Hospital Market.” Conference presentation. In 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015.
Angerer, Alfred, et al. ““You Can’t Teach a Grumpy Dog New Tricks” : The Interplay between Employee Satisfaction and Lean Transformation Practices Affecting Hospital Performance – Findings from the Swiss Hospital Market.” 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015, 2015.


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