Publikationstyp: Konferenz: Sonstiges
Art der Begutachtung: Peer review (Abstract)
Titel: “You can’t teach a grumpy dog new tricks” : the interplay between employee satisfaction and lean transformation practices affecting hospital performance – findings from the swiss hospital market
Autor/-in: Angerer, Alfred
Meier, Flurina
Drevs, Florian
Angaben zur Konferenz: 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015
Erscheinungsdatum: 2015
ISSN: 2466-7498
Sprache: Englisch
Schlagwörter: Lean transformation; Change management; Hospital; Employee satisfaction; Operations management; Switzerland
Fachgebiet (DDC): 362.11: Krankenhäuser und verwandte Einrichtungen
URI: https://digitalcollection.zhaw.ch/handle/11475/13753
Volltext Version: Publizierte Version
Lizenz (gemäss Verlagsvertrag): Lizenz gemäss Verlagsvertrag
Departement: School of Management and Law
Organisationseinheit: Winterthurer Institut für Gesundheitsökonomie (WIG)
Enthalten in den Sammlungen:Publikationen School of Management and Law

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Zur Langanzeige
Angerer, A., Meier, F., & Drevs, F. (2015). “You can’t teach a grumpy dog new tricks” : the interplay between employee satisfaction and lean transformation practices affecting hospital performance – findings from the swiss hospital market. 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015.
Angerer, A., Meier, F. and Drevs, F. (2015) ‘“You can’t teach a grumpy dog new tricks” : the interplay between employee satisfaction and lean transformation practices affecting hospital performance – findings from the swiss hospital market’, in 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015.
A. Angerer, F. Meier, and F. Drevs, ““You can’t teach a grumpy dog new tricks” : the interplay between employee satisfaction and lean transformation practices affecting hospital performance – findings from the swiss hospital market,” in 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015, 2015.
ANGERER, Alfred, Flurina MEIER und Florian DREVS, 2015. “You can’t teach a grumpy dog new tricks” : the interplay between employee satisfaction and lean transformation practices affecting hospital performance – findings from the swiss hospital market. In: 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015. Conference presentation. 2015
Angerer, Alfred, Flurina Meier, and Florian Drevs. 2015. ““You Can’t Teach a Grumpy Dog New Tricks” : The Interplay between Employee Satisfaction and Lean Transformation Practices Affecting Hospital Performance – Findings from the Swiss Hospital Market.” Conference presentation. In 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015.
Angerer, Alfred, et al. ““You Can’t Teach a Grumpy Dog New Tricks” : The Interplay between Employee Satisfaction and Lean Transformation Practices Affecting Hospital Performance – Findings from the Swiss Hospital Market.” 15th EURAM Annual Conference, Warsaw, Poland, 17-20 June 2015, 2015.


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