Publication type: Article in scientific journal
Type of review: Peer review (publication)
Title: An end-user taxonomy of enterprise systems flexibility : evidence from a leading European apparel manufacturer
Authors: Scherrer-Rathje, Maike
Boyle, Todd A.
DOI: 10.1080/10580530.2012.660820
Published in: Information Systems Management
Volume(Issue): 29
Issue: 2
Pages: 86
Pages to: 99
Issue Date: 2012
Publisher / Ed. Institution: Taylor & Francis
ISSN: 1058-0530
Language: English
Subjects: Entreprise system; Information system flexibility
Subject (DDC): 658.4: Executive Management
Abstract: Through this research the authors identify the major dimensions of enterprise systems flexibility from the perspective of various end users. To explore the concept of enterprise systems flexibility, on-site interviews were conducted with 20 members of a leading European clothing manufacturer, ranging from functional employees to the CEO. Results of analyzing the data using content analysis highlight that end users view Enterprise Resource Planning (ERP) flexibility in terms of five major dimensions, specifically system connectivity, process integration, hierarchical integration, user-customizability, and consistency.
Fulltext version: Published version
License (according to publishing contract): Licence according to publishing contract
Departement: School of Management and Law
Appears in collections:Publikationen School of Management and Law

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