Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-2097
Title: Information flow in humanitarian relief operations : interviews and a case study including process mapping and the development of practical recommendations in a booklet
Authors : Rominger, Andrea
Advisors / Reviewers : Angerer, Alfred
Thakur-Weigold, Bublu Sarbani
Publisher / Ed. Institution : ZHAW Zürcher Hochschule für Angewandte Wissenschaften
Issue Date: 2017
Language : Englisch / English
Subject (DDC) : 363: Umwelt- und Sicherheitsprobleme / Environmental & security problems
Abstract: Emergency relief is an industry focusing on rapid life-saving assistance. The environment is complex, the context fragile and rapidly changing circumstances cause operations to be unpredictable. 80 percent of all funds are spent on logistics, out of which 40 percent are wasted. Increasing efficiency of humanitarian operations makes more resources available to directly address humanitarian needs and strengthens accountability to donors. The hypothesis is that, detecting and addressing impediments in communication processes increases the efficiency of humanitarian operations as information flow (IF) determines material flow. Therefore, this thesis asks which impediments to IF exist, elaborates several ideas for improvement of these processes and seeks to make the findings available in a handy format for practitioners.
Departement: School of Management and Law
Publication type: Thesis: Master / Master Thesis
DOI : 10.21256/zhaw-2097
URI: https://digitalcollection.zhaw.ch/handle/11475/7701
License (according to publishing contract) : CC BY-NC-ND 4.0: Namensnennung - Nicht kommerziell - Keine Bearbeitungen 4.0 International
Appears in Collections:MSc Business Administration

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