Title: Moving non-nursing activities to FM : example of a successful collaboration of FM research and practice
Authors : Schmidt, Romaine
Zanettin, Gabriela
Hofer, Susanne
Honegger, Franziska C.
Proceedings: EuroFM Research Papers 2016
Pages : 198
Pages to: 207
Conference details: 15th EuroFM Research Symposium at EFMC, Milan, Italy, 8 - 9 June 2016
Editors of the parent work: Jensen, Per Anker
Balslev Nielsen, Susanne
Publisher / Ed. Institution : Politeknisk Forlag
Publisher / Ed. Institution: Lyngby
Issue Date: 2016
License (according to publishing contract) : Licence according to publishing contract
Type of review: Peer review (Publication)
Language : English
Subject (DDC) : 362: Health and social services
658.2: Facility Management
Abstract: Purpose: This research sets out to provide a nursing home with evidence-based data enabling a reorganisation process aiming to professionalise Facility Management (FM) services (non-nursing tasks) on wards. The aims include developing a vision and strategy for these services in alignment with the organisational strategy, to provide a catalogue of non-nursing activities, to outline when and by whom these activities are performed, and to provide indications for a future detailed cost benefit analysis for the introduction of ward hotel services as FM responsibility. Theory: FM in health care institutions, traditionally FM services on wards, are carried out by nursing staff. Defining non-nursing activities that can be carried out by staff reporting to the FM department, instead of nursing staff, is one way of addressing nursing shortages. Design/methodology/approach: The research is based on a single case study, including literature and document research, semi-structured non-participant and semi-participant observation, semi-structured expert interviews with nursing management from these wards, and a focus group with residents of the nursing home. Findings: An evidence-based vision and FM strategy aligned with the overall business strategy for non-nursing activities on the wards was developed, as well as a process and service level framework. The cost benefit analysis shows an average of 17,824 hours per year spend on non-nursing activities. This leads to a potential of around 8.5 full time equivalents to be transferred from nursing to FM responsibility. Originality/value:The findings of this applied research visualise how a close collaboration of FM Research and Practice works for the benefit of both disciplines.
Departement: Life Sciences und Facility Management
Organisational Unit: Institute of Facility Management (IFM)
Publication type: Conference Paper
URI: https://digitalcollection.zhaw.ch/handle/11475/6216
Appears in Collections:Publikationen Life Sciences und Facility Management

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