Issue Date | Title | Involved Person(s) |
2009 | Fast realization of the modal vector fitting method for rational modeling with accurate representation of small eigenvalues | Gustavsen, Bjørn; Heitz, Christoph |
2008 | Knowledge management in call centers : how routing rules influence expertise and service quality | Heitz, Christoph; Ryder, Geoffrey; Ross, Kevin |
2008 | Modal vector fitting : a tool for generating rational models of high accuracy with arbitrary terminal conditions | Gustavsen, Bjørn; Heitz, Christoph |
2008 | Maximizing service productivity through task routing rules | Ryder, Geoff; Heitz, Christoph; Ross, Kevin |
2008 | The concept of shadow price to monetarize the intangible value of expertise | Fragniere, Emmanuel; Heitz, Christoph; Moresino, Franceso |
2008 | Direct marketing of service contracts under autonomous customer dynamics | Heitz, Christoph; Hary, Ingo; Dettling, Marcel; Ruckstuhl, Andreas |
2008 | Flow-time estimation in dynamic job shops with priority scheduling using a hybrid modelling approach | Sigrist, Jörg; Heitz, Christoph |
Nov-2007 | A method to detect out of stock | Corsten, Daniel; Heitz, Christoph; Ruckstuhl, Andreas |
29-Aug-2007 | Verfahren und Vorrichtung zur Stoffuntersuchung | Hütter, Thomas; Heitz, Christoph; Schawe, Jürgen |
2007 | Weltweites Netz von Distributionsstandorten optimiert | van Bonn, Bernhard; Heitz, Christoph |
2007 | Rational modeling of multiport systems by modal vector fitting | Gustavsen, Björn; Heitz, Christoph |
2007 | Mit Durchblick gewinnen | van Bonn, Bernhard; Heitz, Christoph |
2007 | Estimation of job completion times in a dynamic job shop based on static job shop solution | Heitz, Christoph; Roithner, Tobias |
2007 | Generic and automated simulation modeling based on measurements | Tiberg, Martin; Bormann, Dierk; Gustavsen, Björn; Heitz, Christoph; Hoenecke, Olaf; Muset, Gheorghe; Mahseredjian, Jean; Werle, Peter |
2006 | Neuer Studiengang Wirtschaftsingenieurwesen : von IDP zu WI | Wildi, Marc; Heitz, Christoph; Strankmann, Manfred; Ruckstuhl, Andreas |