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Publikationstyp: Konferenz: Paper
Art der Begutachtung: Peer review (Abstract)
Titel: The concept of shadow price to monetarize the intangible value of expertise
Autor/-in: Fragniere, Emmanuel
Heitz, Christoph
Moresino, Franceso
DOI: 10.21256/zhaw-1898
10.1109/SOLI.2008.4686331
Tagungsband: Proceedings of 2008 IEEE International conference on service operations and logistics, and informatics IEEE/SOLI-2008
Seite(n): 1736
Seiten bis: 1741
Angaben zur Konferenz: 2008 IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI), Beijing, 12-15 October 2008
Erscheinungsdatum: 2008
Verlag / Hrsg. Institution: IEEE
Verlag / Hrsg. Institution: Piscataway
ISBN: 978-1-4244-2013-1
Sprache: Englisch
Schlagwörter: Service science; Shadow price; Intangibility engineering; Perceived value; Service design
Fachgebiet (DDC): 658.8: Marketingmanagement
Zusammenfassung: The pricing of knowledge based services should be based on the three following components: the cost structure, the competition and the perceived value by the client. Practically, it is mainly based on the cost structure which does not account for the real value provided to the client. Based on an integrated optimization model combining an aggregate planning model with a share of choice model, we produce implicit values of expertise. Preliminary results will be presented about a travel agency.
URI: https://digitalcollection.zhaw.ch/handle/11475/4400
Volltext Version: Publizierte Version
Lizenz (gemäss Verlagsvertrag): Lizenz gemäss Verlagsvertrag
Departement: School of Engineering
Organisationseinheit: Institut für Datenanalyse und Prozessdesign (IDP)
Enthalten in den Sammlungen:Publikationen School of Engineering

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Fragniere, E., Heitz, C., & Moresino, F. (2008). The concept of shadow price to monetarize the intangible value of expertise [Conference paper]. Proceedings of 2008 IEEE International Conference on Service Operations and Logistics, and Informatics IEEE/SOLI-2008, 1736–1741. https://doi.org/10.21256/zhaw-1898
Fragniere, E., Heitz, C. and Moresino, F. (2008) ‘The concept of shadow price to monetarize the intangible value of expertise’, in Proceedings of 2008 IEEE International conference on service operations and logistics, and informatics IEEE/SOLI-2008. Piscataway: IEEE, pp. 1736–1741. Available at: https://doi.org/10.21256/zhaw-1898.
E. Fragniere, C. Heitz, and F. Moresino, “The concept of shadow price to monetarize the intangible value of expertise,” in Proceedings of 2008 IEEE International conference on service operations and logistics, and informatics IEEE/SOLI-2008, 2008, pp. 1736–1741. doi: 10.21256/zhaw-1898.
FRAGNIERE, Emmanuel, Christoph HEITZ und Franceso MORESINO, 2008. The concept of shadow price to monetarize the intangible value of expertise. In: Proceedings of 2008 IEEE International conference on service operations and logistics, and informatics IEEE/SOLI-2008. Conference paper. Piscataway: IEEE. 2008. S. 1736–1741. ISBN 978-1-4244-2013-1
Fragniere, Emmanuel, Christoph Heitz, and Franceso Moresino. 2008. “The Concept of Shadow Price to Monetarize the Intangible Value of Expertise.” Conference paper. In Proceedings of 2008 IEEE International Conference on Service Operations and Logistics, and Informatics IEEE/SOLI-2008, 1736–41. Piscataway: IEEE. https://doi.org/10.21256/zhaw-1898.
Fragniere, Emmanuel, et al. “The Concept of Shadow Price to Monetarize the Intangible Value of Expertise.” Proceedings of 2008 IEEE International Conference on Service Operations and Logistics, and Informatics IEEE/SOLI-2008, IEEE, 2008, pp. 1736–41, https://doi.org/10.21256/zhaw-1898.


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