Issue Date | Title | Involved Person(s) |
2016 | How FM can enable the increasing need for process orientation in hospitals | Gerber, Nicole; Verhoeven, Christine; Hofer, Susanne |
2016 | Compilation and classification / reference model of KPIs for non-medical support services in hospitals | Gerber, Nicole; Hofer, Susanne |
2015 | Towards a comprehensive key performance indicators reference model for non-medical support services / facility management in hospitals | Hofer, Susanne; Gerber, Nicole |
2015 | Role model for chief facility managing officers (CFMOs) based on the service allocation model for service companies (SAMoS) : a theoretical reflection and basis for discussion | Hofer, Susanne; Gerber, Nicole |
2014 | Verpflegungsmanagement im Spital als Schnittstellenaufgabe | Hofer, Susanne; Brombach, Christine; Kauf, Peter |
2013 | Prozessmanagement für die Spitalgastronomie | Hofer, Susanne; Honegger, Franziska; Züger, Gabriela |
2013 | IFM allocationmodel for support services in hospitals as a basis for FM driven financing of healthcare real estate | Hofer, Susanne; Gerber, Nicole |
2010 | Gesundheitstourismus Position und Potential | Honegger, Franziska; Hofer, Susanne |