Trust me if you can : practical challenges affecting the integration of carpooling in Mobility-as-a-Service platforms

Cellina, Francesca; Derboni, Marco; Giuffrida, Vincenzo; Tomic, Uros; Hoerler, Raphael

doi:10.1016/j.tbs.2024.100832

Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-30795

Publication type:	Article in scientific journal
Type of review:	Peer review (publication)
Title:	Trust me if you can : practical challenges affecting the integration of carpooling in Mobility-as-a-Service platforms
Authors:	Cellina, Francesca Derboni, Marco Giuffrida, Vincenzo Tomic, Uros Hoerler, Raphael
et. al:	No
DOI:	10.1016/j.tbs.2024.100832 10.21256/zhaw-30795
Published in:	Travel Behaviour and Society
Volume(Issue):	2024
Issue:	37
Page(s):	100832
Issue Date:	28-May-2024
Publisher / Ed. Institution:	Elsevier
ISSN:	2214-367X 2214-3688
Language:	English
Subjects:	Mobility-as-a-Service; Carpooling; Co-Design; Challenges
Subject (DDC):	380: Transportation
Abstract:	App-based Mobility-as-a-Service (MaaS) platforms combining public transport, car- and micro-mobility-shared services with real-time dynamic carpooling are emerging as viable alternatives to solo car use for sub-urban contexts. Insights from real-life implementation are however still limited. Which practical conditions may hinder the effectiveness of MaaS platforms leveraging carpooling? We tackle this question from the perspective of potential users of MixMyRide, a Swiss-based MaaS platform, based on co-design workshop sessions performed in Summer-Autumn 2022. We find four elements of practical interest, resonating with limitations already identified for carpooling. First, integrating carpooling in inter-modal trips increases the number of inter-changes potentially affected by delays. This requires real-time traffic information data, re-scheduling tools, and features for quick interaction between platform users. Second, features to create trust between strangers are needed, which require trade-offs between strict identity check and quick registration. Third, carpooling pick-up/drop-off may either endanger safety (if bus stops are used) or require inconvenient prior agreements, negatively affecting the MaaS platform’s dynamism. Fourth, carpooling offer is not granted. To accept possible discomfort in sharing personal space with strangers and time-effort to enter trip offers, drivers need specific incentives, such as sharing of travel expenses, reward vouchers by public institutions, or virtual gamification and feedback on saved emissions.
URI:	https://digitalcollection.zhaw.ch/handle/11475/30795
Fulltext version:	Published version
License (according to publishing contract):	CC BY 4.0: Attribution 4.0 International
Departement:	School of Engineering
Organisational Unit:	Institute of Sustainable Development (INE)
Published as part of the ZHAW project:	MixMyRide – Reduktion der Autonutzung durch einen Mix aus öffentlichem Verkehr, Carpooling und aktiver Mobilität
Appears in collections:	Publikationen School of Engineering

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Cellina, F., Derboni, M., Giuffrida, V., Tomic, U., & Hoerler, R. (2024). Trust me if you can : practical challenges affecting the integration of carpooling in Mobility-as-a-Service platforms. Travel Behaviour and Society, 2024(37), 100832. https://doi.org/10.1016/j.tbs.2024.100832

Cellina, F. et al. (2024) ‘Trust me if you can : practical challenges affecting the integration of carpooling in Mobility-as-a-Service platforms’, Travel Behaviour and Society, 2024(37), p. 100832. Available at: https://doi.org/10.1016/j.tbs.2024.100832.

F. Cellina, M. Derboni, V. Giuffrida, U. Tomic, and R. Hoerler, “Trust me if you can : practical challenges affecting the integration of carpooling in Mobility-as-a-Service platforms,” Travel Behaviour and Society, vol. 2024, no. 37, p. 100832, May 2024, doi: 10.1016/j.tbs.2024.100832.

CELLINA, Francesca, Marco DERBONI, Vincenzo GIUFFRIDA, Uros TOMIC und Raphael HOERLER, 2024. Trust me if you can : practical challenges affecting the integration of carpooling in Mobility-as-a-Service platforms. Travel Behaviour and Society. 28 Mai 2024. Bd. 2024, Nr. 37, S. 100832. DOI 10.1016/j.tbs.2024.100832

Cellina, Francesca, Marco Derboni, Vincenzo Giuffrida, Uros Tomic, and Raphael Hoerler. 2024. “Trust Me If You Can : Practical Challenges Affecting the Integration of Carpooling in Mobility-as-a-Service Platforms.” Travel Behaviour and Society 2024 (37): 100832. https://doi.org/10.1016/j.tbs.2024.100832.

Cellina, Francesca, et al. “Trust Me If You Can : Practical Challenges Affecting the Integration of Carpooling in Mobility-as-a-Service Platforms.” Travel Behaviour and Society, vol. 2024, no. 37, May 2024, p. 100832, https://doi.org/10.1016/j.tbs.2024.100832.