Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-29523
Publication type: Conference paper
Type of review: Peer review (publication)
Title: FixMyStadtmelder : challenges and solutions in civic services for smart cities and regions
Authors: Spillner, Josef
et. al: No
DOI: 10.21256/zhaw-29523
Proceedings: Proceedings of the 2nd FTAL Conference 2021 Sustainable Smart Cities and Regions
Editors of the parent work: Mugellini, Elena
Carpanzano, Emanuele
Conference details: FTAL Conference 2021 – Sustainable smart cities and regions, Lugano, Switzerland, 28-29 October 2021
Issue Date: 10-Oct-2021
Series: CEUR Workshop Proceedings
Series volume: 3116
Publisher / Ed. Institution: RWTH Aachen University
ISSN: 1613-0073
Language: English
Subjects: Smart city; Cloud computing; Privacy; Data science; Smart region
Subject (DDC): 005: Computer programming, programs and data
307: Communities
Abstract: Dozens of municipalities across Switzerland have introduced new digital interfaces for interacting with citizens. Among the widely used ones are interactive applications to report damage or needs, collectively called civic engagement services for issue tracking. We argue that while they are popular and effectively encourage crowdsourcing with residents, from a computer science perspective many current systems have issues, including in data privacy and operation efficiency. To overcome them, we propose specific improvements and outline a vision for smart digital spaces in which various stakeholders around smart cities and regions can participate.
URI: https://ceur-ws.org/Vol-3116/Paper_10.pdf
https://digitalcollection.zhaw.ch/handle/11475/29523
Fulltext version: Published version
License (according to publishing contract): CC BY 4.0: Attribution 4.0 International
Departement: School of Engineering
Organisational Unit: Institute of Computer Science (InIT)
Appears in collections:Publikationen School of Engineering

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Spillner, J. (2021). FixMyStadtmelder : challenges and solutions in civic services for smart cities and regions [Conference paper]. In E. Mugellini & E. Carpanzano (Eds.), Proceedings of the 2nd FTAL Conference 2021 Sustainable Smart Cities and Regions. RWTH Aachen University. https://doi.org/10.21256/zhaw-29523
Spillner, J. (2021) ‘FixMyStadtmelder : challenges and solutions in civic services for smart cities and regions’, in E. Mugellini and E. Carpanzano (eds) Proceedings of the 2nd FTAL Conference 2021 Sustainable Smart Cities and Regions. RWTH Aachen University. Available at: https://doi.org/10.21256/zhaw-29523.
J. Spillner, “FixMyStadtmelder : challenges and solutions in civic services for smart cities and regions,” in Proceedings of the 2nd FTAL Conference 2021 Sustainable Smart Cities and Regions, Oct. 2021. doi: 10.21256/zhaw-29523.
SPILLNER, Josef, 2021. FixMyStadtmelder : challenges and solutions in civic services for smart cities and regions. In: Elena MUGELLINI und Emanuele CARPANZANO (Hrsg.), Proceedings of the 2nd FTAL Conference 2021 Sustainable Smart Cities and Regions [online]. Conference paper. RWTH Aachen University. 10 Oktober 2021. Verfügbar unter: https://ceur-ws.org/Vol-3116/Paper_10.pdf
Spillner, Josef. 2021. “FixMyStadtmelder : Challenges and Solutions in Civic Services for Smart Cities and Regions.” Conference paper. In Proceedings of the 2nd FTAL Conference 2021 Sustainable Smart Cities and Regions, edited by Elena Mugellini and Emanuele Carpanzano. RWTH Aachen University. https://doi.org/10.21256/zhaw-29523.
Spillner, Josef. “FixMyStadtmelder : Challenges and Solutions in Civic Services for Smart Cities and Regions.” Proceedings of the 2nd FTAL Conference 2021 Sustainable Smart Cities and Regions, edited by Elena Mugellini and Emanuele Carpanzano, RWTH Aachen University, 2021, https://doi.org/10.21256/zhaw-29523.


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