Gamifying online surveys to engage citizens in complex decision-making

Aubert, Alice H.

Publication type:	Conference other
Type of review:	No review
Title:	Gamifying online surveys to engage citizens in complex decision-making
Authors:	Aubert, Alice H.
et. al:	No
Conference details:	SHiFT COST Action Conference “Reflections on Transformation: Shaping the Future, Transcending Disciplinary Silos and Exploring ‘Lived’ Knowledge Systems”, Graz, Austria, 18-19 September 2023
Issue Date:	Sep-2023
Language:	English
Subjects:	Gamification; Citizen participation; Multi-criteria decision analysis; Learning
Subject (DDC):	150: Psychology
Abstract:	Transformations can require deliberative, participatory decision-making processes that go beyond disciplinary silos. Such complex decision-making processes can be supported by Multi-Criteria Decision Analysis. Eliciting stakeholders’ preferences that are compatible with value-focused thinking and Multi-Attribute Value Theory is particularly relevant. It reveals unavoidable trade-offs and how the different stakeholders are willing to make these trade-offs. Hereby, it can serve as a basis for deliberative transformation processes. Using wastewater management real-world cases which impact the citizenry both directly and indirectly, I investigated (1) whether online preference elicitation produced reliable data, and (2) whether gamifying the interface for online preference elicitation made preference elicitation more accessible, and enjoyable, for many. My contribution will briefly explain the methodology, and present results from my empirical and experimental research. Online preference elicitation, gamified or not, proved successful at raising citizen awareness on the challenges faced by wastewater management in Switzerland.
URI:	https://digitalcollection.zhaw.ch/handle/11475/28919
Fulltext version:	Published version
License (according to publishing contract):	Licence according to publishing contract
Departement:	Life Sciences and Facility Management
Organisational Unit:	Institute of Natural Resource Sciences (IUNR)
Appears in collections:	Publikationen Life Sciences und Facility Management

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Aubert, A. H. (2023, September). Gamifying online surveys to engage citizens in complex decision-making. SHiFT COST Action Conference “Reflections on Transformation: Shaping the Future, Transcending Disciplinary Silos and Exploring ‘Lived’ Knowledge Systems”, Graz, Austria, 18-19 September 2023.

Aubert, A.H. (2023) ‘Gamifying online surveys to engage citizens in complex decision-making’, in SHiFT COST Action Conference “Reflections on Transformation: Shaping the Future, Transcending Disciplinary Silos and Exploring ‘Lived’ Knowledge Systems”, Graz, Austria, 18-19 September 2023.

A. H. Aubert, “Gamifying online surveys to engage citizens in complex decision-making,” in SHiFT COST Action Conference “Reflections on Transformation: Shaping the Future, Transcending Disciplinary Silos and Exploring ‘Lived’ Knowledge Systems”, Graz, Austria, 18-19 September 2023, Sep. 2023.

AUBERT, Alice H., 2023. Gamifying online surveys to engage citizens in complex decision-making. In: SHiFT COST Action Conference “Reflections on Transformation: Shaping the Future, Transcending Disciplinary Silos and Exploring ‘Lived’ Knowledge Systems”, Graz, Austria, 18-19 September 2023. Conference presentation. September 2023

Aubert, Alice H. 2023. “Gamifying Online Surveys to Engage Citizens in Complex Decision-Making.” Conference presentation. In SHiFT COST Action Conference “Reflections on Transformation: Shaping the Future, Transcending Disciplinary Silos and Exploring ‘Lived’ Knowledge Systems”, Graz, Austria, 18-19 September 2023.

Aubert, Alice H. “Gamifying Online Surveys to Engage Citizens in Complex Decision-Making.” SHiFT COST Action Conference “Reflections on Transformation: Shaping the Future, Transcending Disciplinary Silos and Exploring ‘Lived’ Knowledge Systems”, Graz, Austria, 18-19 September 2023, 2023.