Publication type: Conference proceedings
Type of review: Editorial review
Title: Smart Services Summit : smart services creating sustainability
Editors: Meierhofer, Jürg
West, Shaun
Buecheler, Thierry
DOI: 10.1007/978-3-031-36698-7
Extent: XXII, 229
Conference details: Fifth Smart Services Summit, Zurich, Switzerland, 21 October 2022
Issue Date: 2023
Series: Progress in IS
Publisher / Ed. Institution: Springer
Publisher / Ed. Institution: Cham
ISBN: 978-3-031-36697-0
978-3-031-36698-7
Language: English
Subjects: Smart service; Business development; Digitization; Service industry; Smart government; Digital platform; Servitization
Subject (DDC): 338.927: Environmental economics and sustainable development
Abstract: This book presents up-to-date descriptions of smart services innovations in industry, supported by new scientific approaches. It summarizes the outcomes of the fourth Smart Services Summit, held in Zurich in October 2022, which primarily focused on how smart services can promote sustainability. As smart services accelerate, new technologies can be leveraged to create new value propositions and business models that deliver tangible sustainability outcomes. This book addresses social, economic and environmental aspects of sustainability in connection with new technologies. It includes contributions on how the quality and value of services are affected by digital technologies, how collaboration affects shared value creation, and how organizations can be enabled to drive digital value creation. Given its scope, the book represents an indispensable guide for practitioners and advanced students alike.
URI: https://digitalcollection.zhaw.ch/handle/11475/28582
Fulltext version: Published version
License (according to publishing contract): Licence according to publishing contract
Departement: School of Engineering
Organisational Unit: Institute of Data Analysis and Process Design (IDP)
Appears in collections:Publikationen School of Engineering

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Smart Services Summit : smart services creating sustainability. (2023). In J. Meierhofer, S. West, & T. Buecheler (Eds.), Fifth Smart Services Summit, Zurich, Switzerland, 21 October 2022. Springer. https://doi.org/10.1007/978-3-031-36698-7
Meierhofer, J., West, S. and Buecheler, T. (eds) (2023) Smart Services Summit : smart services creating sustainability, Fifth Smart Services Summit, Zurich, Switzerland, 21 October 2022. Cham: Springer. Available at: https://doi.org/10.1007/978-3-031-36698-7.
J. Meierhofer, S. West, and T. Buecheler, Eds., Smart Services Summit : smart services creating sustainability. Cham: Springer, 2023. doi: 10.1007/978-3-031-36698-7.
MEIERHOFER, Jürg, Shaun WEST und Thierry BUECHELER (Hrsg.), 2023. Smart Services Summit : smart services creating sustainability, 2023. Cham: Springer. ISBN 978-3-031-36697-0
Meierhofer, Jürg, Shaun West, and Thierry Buecheler, eds. 2023. Smart Services Summit : Smart Services Creating Sustainability. Fifth Smart Services Summit, Zurich, Switzerland, 21 October 2022. Cham: Springer. https://doi.org/10.1007/978-3-031-36698-7.
Meierhofer, Jürg, et al., editors. “Smart Services Summit : Smart Services Creating Sustainability.” Fifth Smart Services Summit, Zurich, Switzerland, 21 October 2022, Springer, 2023, https://doi.org/10.1007/978-3-031-36698-7.


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