The attempt to be up front despite major challenges : innovation in Switzerland’s public service media as a contribution to society

Künzler, Matthias; Fehlmann, Fiona; Autenrieth, Ulla

doi:10.48335/9789188855756-12

Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-28062

Publication type:	Book part
Type of review:	Peer review (publication)
Title:	The attempt to be up front despite major challenges : innovation in Switzerland’s public service media as a contribution to society
Authors:	Künzler, Matthias Fehlmann, Fiona Autenrieth, Ulla
et. al:	Yes
DOI:	10.48335/9789188855756-12 10.21256/zhaw-28062
Published in:	Public Service Media’s Contribution to Society: Ripe@2021
Editors of the parent work:	Puppis, Manuel Ali, Christopher
Page(s):	243
Pages to:	264
Issue Date:	7-Jun-2023
Publisher / Ed. Institution:	Nordicom
Publisher / Ed. Institution:	University of Gothenburg
ISBN:	978-91-88855-75-6 978-91-88855-74-9
Other identifiers:	urn:nbn:se:norden:org:diva-12870
Language:	English
Subjects:	Public service media; Innovation management; Organisational transformation; Case study; Switzerland
Subject (DDC):	070: News media, journalism and publishing 658.406: Innovation management, change management
Abstract:	One of the core values of public service media (PSM), as described by the European Broadcast Union, is innovation. While innovation is usually written as an important contribution to society by public service broadcasting, there are only a few studies that examine how public service broadcasting organisations practice innovation management. This chapter uses a case study of the Swiss public broadcaster SRF to examine the ways in which innovation management has been practised in this organisation. Results show that SRF was able to foster innovation in terms of products, technology, and processes despite organisational inertia and various setbacks. These experiences of transforming the organisation in the direction of an innovation-promoting PSM might be its main contribution to society.
URI:	https://digitalcollection.zhaw.ch/handle/11475/28062
Fulltext version:	Published version
License (according to publishing contract):	CC BY-NC-ND 4.0: Attribution - Non commercial - No derivatives 4.0 International
Departement:	Applied Linguistics
Organisational Unit:	Institute of Applied Media Studies (IAM)
Appears in collections:	Publikationen Angewandte Linguistik

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Künzler, M., Fehlmann, F., & Autenrieth, U. (2023). The attempt to be up front despite major challenges : innovation in Switzerland’s public service media as a contribution to society. In M. Puppis & C. Ali (Eds.), Public Service Media’s Contribution to Society: Ripe@2021 (pp. 243–264). Nordicom. https://doi.org/10.48335/9789188855756-12

Künzler, M., Fehlmann, F. and Autenrieth, U. (2023) ‘The attempt to be up front despite major challenges : innovation in Switzerland’s public service media as a contribution to society’, in M. Puppis and C. Ali (eds) Public Service Media’s Contribution to Society: Ripe@2021. University of Gothenburg: Nordicom, pp. 243–264. Available at: https://doi.org/10.48335/9789188855756-12.

M. Künzler, F. Fehlmann, and U. Autenrieth, “The attempt to be up front despite major challenges : innovation in Switzerland’s public service media as a contribution to society,” in Public Service Media’s Contribution to Society: Ripe@2021, M. Puppis and C. Ali, Eds. University of Gothenburg: Nordicom, 2023, pp. 243–264. doi: 10.48335/9789188855756-12.

KÜNZLER, Matthias, Fiona FEHLMANN und Ulla AUTENRIETH, 2023. The attempt to be up front despite major challenges : innovation in Switzerland’s public service media as a contribution to society. In: Manuel PUPPIS und Christopher ALI (Hrsg.), Public Service Media’s Contribution to Society: Ripe@2021. University of Gothenburg: Nordicom. S. 243–264. ISBN 978-91-88855-75-6

Künzler, Matthias, Fiona Fehlmann, and Ulla Autenrieth. 2023. “The Attempt to Be up Front despite Major Challenges : Innovation in Switzerland’s Public Service Media as a Contribution to Society.” In Public Service Media’s Contribution to Society: Ripe@2021, edited by Manuel Puppis and Christopher Ali, 243–64. University of Gothenburg: Nordicom. https://doi.org/10.48335/9789188855756-12.

Künzler, Matthias, et al. “The Attempt to Be up Front despite Major Challenges : Innovation in Switzerland’s Public Service Media as a Contribution to Society.” Public Service Media’s Contribution to Society: Ripe@2021, edited by Manuel Puppis and Christopher Ali, Nordicom, 2023, pp. 243–64, https://doi.org/10.48335/9789188855756-12.