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https://doi.org/10.21256/zhaw-27831| Publication type: | Conference paper |
| Type of review: | Peer review (publication) |
| Title: | Digitally transforming facility management in healthcare : a systematic review of key digital technologies and systems |
| Authors: | Schmitter, Paul Ashworth, Simon |
| et. al: | No |
| DOI: | 10.1088/1755-1315/1176/1/012012 10.21256/zhaw-27831 |
| Proceedings: | IOP Conference Series: Earth and Environmental Science |
| Volume(Issue): | 1176 |
| Page(s): | 012012 |
| Conference details: | CIB W070 Conference on Facility Management and Maintenance 2023, Trondheim, Norway, 8-11 May 2023 |
| Issue Date: | 2023 |
| Publisher / Ed. Institution: | IOP Publishing |
| ISSN: | 1755-1307 1755-1315 |
| Language: | English |
| Subjects: | Facility management; Digital transformation; Healthcare 4.0; Digital technology; Digital system; Healthcare; Digital health |
| Subject (DDC): | 004: Computer science 658.2: Facility Management |
| Abstract: | The COVID-19 pandemic led to an acceleration of digitalisation in healthcare institutions, not only in the medical field but also within non-medical, which includes facility management (FM). FM organisations are increasingly confronted with the need to digitally transform their operations and to implement new digital technologies. This paper aims at providing scholars and professionals with an overview of the various digital technologies and systems that are relevant in shaping the digital transformation. An integrative literature review has been chosen, as it provides a systematic approach to map, collate and report on key findings and concepts from the literature for researchers and practitioners. Overall, 33 articles were systematically reviewed. 22 different digital technologies and systems were identified in the literature and were added to so-called technology clusters. From all the described technologies, Building Information Modelling (BIM) is most prominently cited. Furthermore, Internet of Things (IoT), Artificial Intelligence (AI) and Machine Learning (ML), Digital Twins (DT), and Blockchain technologies are commonly found. Additional technologies and systems mentioned in the literature, though not further detailed, were also added within a separate cluster. This study also discusses the implications for the digital transformation which is important when introducing novel digital technologies in healthcare organisations. It is argued that FM in healthcare needs to focus on integrating technologies, both at a technological level, and particularly at an organisational and interorganisational level. |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/27831 |
| Fulltext version: | Published version |
| License (according to publishing contract): | CC BY 3.0: Attribution 3.0 Unported |
| Departement: | Life Sciences and Facility Management |
| Organisational Unit: | Institute of Facility Management (IFM) |
| Published as part of the ZHAW project: | DC4HC – Digital Competence for Healthcare FM 4.0 |
| Appears in collections: | Publikationen Life Sciences und Facility Management |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 2023_Schmitter-Ashworth_Digitally-transforming-FM-in-healthcare.pdf | 600.1 kB | Adobe PDF |  View/Open |
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Schmitter, P., & Ashworth, S. (2023). Digitally transforming facility management in healthcare : a systematic review of key digital technologies and systems [Conference paper]. IOP Conference Series: Earth and Environmental Science, 1176, 12012. https://doi.org/10.1088/1755-1315/1176/1/012012
Schmitter, P. and Ashworth, S. (2023) ‘Digitally transforming facility management in healthcare : a systematic review of key digital technologies and systems’, in IOP Conference Series: Earth and Environmental Science. IOP Publishing, p. 012012. Available at: https://doi.org/10.1088/1755-1315/1176/1/012012.
P. Schmitter and S. Ashworth, “Digitally transforming facility management in healthcare : a systematic review of key digital technologies and systems,” in IOP Conference Series: Earth and Environmental Science, 2023, vol. 1176, p. 012012. doi: 10.1088/1755-1315/1176/1/012012.
SCHMITTER, Paul und Simon ASHWORTH, 2023. Digitally transforming facility management in healthcare : a systematic review of key digital technologies and systems. In: IOP Conference Series: Earth and Environmental Science. Conference paper. IOP Publishing. 2023. S. 012012
Schmitter, Paul, and Simon Ashworth. 2023. “Digitally Transforming Facility Management in Healthcare : A Systematic Review of Key Digital Technologies and Systems.” Conference paper. In IOP Conference Series: Earth and Environmental Science, 1176:12012. IOP Publishing. https://doi.org/10.1088/1755-1315/1176/1/012012.
Schmitter, Paul, and Simon Ashworth. “Digitally Transforming Facility Management in Healthcare : A Systematic Review of Key Digital Technologies and Systems.” IOP Conference Series: Earth and Environmental Science, vol. 1176, IOP Publishing, 2023, p. 12012, https://doi.org/10.1088/1755-1315/1176/1/012012.
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