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  4. Publikationen School of Management and Law
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dc.contributor.authorBjörck, Albena-
dc.contributor.authorDiers-Lawson, Audra-
dc.contributor.authorDücrey, Felix-
dc.date.accessioned2023-02-16T10:21:12Z-
dc.date.available2023-02-16T10:21:12Z-
dc.date.issued2022-
dc.identifier.issn2576-9111de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/26976-
dc.description.abstractThe Covid-19 pandemic has challenged the risk and crisis communication capabilities of governmental authorities: A new global phenomenon had to be managed and explained on a national and local level to protect public health. In the form of a single case study, the current research investigates this complex event as a cumulative crisis, the evolution of the communication strategies, and the effectiveness of messaging using Twitter in the context of Switzerland. The study identifies improvement potential in existing theoretical frameworks and provides a method for governmental authorities to track and assess their communication efforts.de_CH
dc.language.isoende_CH
dc.publisherNicholson School of Communication and Mediade_CH
dc.rightsLicence according to publishing contractde_CH
dc.subject.ddc302.2: Kommunikationde_CH
dc.subject.ddc614: Public Health und Gesundheitsförderungde_CH
dc.titleEvolution and effectiveness of the governmental risk and crisis communication on Twitter in the COVID-19 pandemic : the case of Switzerlandde_CH
dc.typeKonferenz: Paperde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.organisationalunitInternational Management Institute (IMI)de_CH
dc.identifier.doi10.30658/icrcc.2022.06de_CH
zhaw.conference.details12th International Crisis and Risk Communication Conference (ICRCC), Orlando, USA, 7-9 March 2022de_CH
zhaw.funding.euNode_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.end30de_CH
zhaw.pages.start27de_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.volume5de_CH
zhaw.publication.reviewKeine Begutachtungde_CH
zhaw.title.proceedingsProceedings of the International Crisis and Risk Communication Conferencede_CH
zhaw.author.additionalNode_CH
zhaw.display.portraitYesde_CH
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Björck, A., Diers-Lawson, A., & Dücrey, F. (2022). Evolution and effectiveness of the governmental risk and crisis communication on Twitter in the COVID-19 pandemic : the case of Switzerland [Conference paper]. Proceedings of the International Crisis and Risk Communication Conference, 5, 27–30. https://doi.org/10.30658/icrcc.2022.06
Björck, A., Diers-Lawson, A. and Dücrey, F. (2022) ‘Evolution and effectiveness of the governmental risk and crisis communication on Twitter in the COVID-19 pandemic : the case of Switzerland’, in Proceedings of the International Crisis and Risk Communication Conference. Nicholson School of Communication and Media, pp. 27–30. Available at: https://doi.org/10.30658/icrcc.2022.06.
A. Björck, A. Diers-Lawson, and F. Dücrey, “Evolution and effectiveness of the governmental risk and crisis communication on Twitter in the COVID-19 pandemic : the case of Switzerland,” in Proceedings of the International Crisis and Risk Communication Conference, 2022, vol. 5, pp. 27–30. doi: 10.30658/icrcc.2022.06.
BJÖRCK, Albena, Audra DIERS-LAWSON und Felix DÜCREY, 2022. Evolution and effectiveness of the governmental risk and crisis communication on Twitter in the COVID-19 pandemic : the case of Switzerland. In: Proceedings of the International Crisis and Risk Communication Conference. Conference paper. Nicholson School of Communication and Media. 2022. S. 27–30
Björck, Albena, Audra Diers-Lawson, and Felix Dücrey. 2022. “Evolution and Effectiveness of the Governmental Risk and Crisis Communication on Twitter in the COVID-19 Pandemic : The Case of Switzerland.” Conference paper. In Proceedings of the International Crisis and Risk Communication Conference, 5:27–30. Nicholson School of Communication and Media. https://doi.org/10.30658/icrcc.2022.06.
Björck, Albena, et al. “Evolution and Effectiveness of the Governmental Risk and Crisis Communication on Twitter in the COVID-19 Pandemic : The Case of Switzerland.” Proceedings of the International Crisis and Risk Communication Conference, vol. 5, Nicholson School of Communication and Media, 2022, pp. 27–30, https://doi.org/10.30658/icrcc.2022.06.


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