| Publikationstyp: | Konferenz: Paper |
| Art der Begutachtung: | Keine Begutachtung |
| Titel: | Evolution and effectiveness of the governmental risk and crisis communication on Twitter in the COVID-19 pandemic : the case of Switzerland |
| Autor/-in: | Björck, Albena Diers-Lawson, Audra Dücrey, Felix |
| et. al: | No |
| DOI: | 10.30658/icrcc.2022.06 |
| Tagungsband: | Proceedings of the International Crisis and Risk Communication Conference |
| Band(Heft): | 5 |
| Seite(n): | 27 |
| Seiten bis: | 30 |
| Angaben zur Konferenz: | 12th International Crisis and Risk Communication Conference (ICRCC), Orlando, USA, 7-9 March 2022 |
| Erscheinungsdatum: | 2022 |
| Verlag / Hrsg. Institution: | Nicholson School of Communication and Media |
| ISSN: | 2576-9111 |
| Sprache: | Englisch |
| Fachgebiet (DDC): | 302.2: Kommunikation 614: Public Health und Gesundheitsförderung |
| Zusammenfassung: | The Covid-19 pandemic has challenged the risk and crisis communication capabilities of governmental authorities: A new global phenomenon had to be managed and explained on a national and local level to protect public health. In the form of a single case study, the current research investigates this complex event as a cumulative crisis, the evolution of the communication strategies, and the effectiveness of messaging using Twitter in the context of Switzerland. The study identifies improvement potential in existing theoretical frameworks and provides a method for governmental authorities to track and assess their communication efforts. |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/26976 |
| Volltext Version: | Publizierte Version |
| Lizenz (gemäss Verlagsvertrag): | Lizenz gemäss Verlagsvertrag |
| Departement: | School of Management and Law |
| Organisationseinheit: | International Management Institute (IMI) |
| Enthalten in den Sammlungen: | Publikationen School of Management and Law |
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Zur Langanzeige
Björck, A., Diers-Lawson, A., & Dücrey, F. (2022). Evolution and effectiveness of the governmental risk and crisis communication on Twitter in the COVID-19 pandemic : the case of Switzerland [Conference paper]. Proceedings of the International Crisis and Risk Communication Conference, 5, 27–30. https://doi.org/10.30658/icrcc.2022.06
Björck, A., Diers-Lawson, A. and Dücrey, F. (2022) ‘Evolution and effectiveness of the governmental risk and crisis communication on Twitter in the COVID-19 pandemic : the case of Switzerland’, in Proceedings of the International Crisis and Risk Communication Conference. Nicholson School of Communication and Media, pp. 27–30. Available at: https://doi.org/10.30658/icrcc.2022.06.
A. Björck, A. Diers-Lawson, and F. Dücrey, “Evolution and effectiveness of the governmental risk and crisis communication on Twitter in the COVID-19 pandemic : the case of Switzerland,” in Proceedings of the International Crisis and Risk Communication Conference, 2022, vol. 5, pp. 27–30. doi: 10.30658/icrcc.2022.06.
BJÖRCK, Albena, Audra DIERS-LAWSON und Felix DÜCREY, 2022. Evolution and effectiveness of the governmental risk and crisis communication on Twitter in the COVID-19 pandemic : the case of Switzerland. In: Proceedings of the International Crisis and Risk Communication Conference. Conference paper. Nicholson School of Communication and Media. 2022. S. 27–30
Björck, Albena, Audra Diers-Lawson, and Felix Dücrey. 2022. “Evolution and Effectiveness of the Governmental Risk and Crisis Communication on Twitter in the COVID-19 Pandemic : The Case of Switzerland.” Conference paper. In Proceedings of the International Crisis and Risk Communication Conference, 5:27–30. Nicholson School of Communication and Media. https://doi.org/10.30658/icrcc.2022.06.
Björck, Albena, et al. “Evolution and Effectiveness of the Governmental Risk and Crisis Communication on Twitter in the COVID-19 Pandemic : The Case of Switzerland.” Proceedings of the International Crisis and Risk Communication Conference, vol. 5, Nicholson School of Communication and Media, 2022, pp. 27–30, https://doi.org/10.30658/icrcc.2022.06.
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