|Title:||On-site visit interviews in external quality assurance procedures : a linguistic, empirical approach|
|Authors :||Tissot, Fabienne|
|Proceedings:||10th European quality assurance forum : 19-21 november 2015: quality assurance agency and UCL institute of education London, UK: taking stock and looking forward: paper presented during EQAF 2015|
|Conference details:||10th European Quality Assurance Forum, Quality Assurance Agency and UCL Institute of Education, London, United Kingdom, 19–21 November 2015|
|License (according to publishing contract) :||Licence according to publishing contract|
|Type of review:||Not specified|
|Subjects :||Applied discourse linguistics; Higher education|
|Subject (DDC) :||401.4: Lexicology and terminology|
|Abstract:||On-site visit interviews play a crucial role in external quality assurance procedures. Nevertheless, so far there seems to be little empirical research, both in linguistics, and in the field of quality assurance research and studies in higher education. The contexts of these interviews are diverse, complex and demanding; pitfalls and challenges are manifold. In linguistics, and particularly in the field of discourse analysis, a broad range of approaches can be successfully applied to analyse and understand the challenges of these interview situations. In the long term, an in-depth programme of research could potentially provide agencies as well as peers with valuable advice on how to steer the interviews effectively towards constructive conversations and avoid awkward communicative situations. In this paper we present preliminary results of a pilot study that was conducted by the ZHAW Department of Applied Linguistics in cooperation with the Swiss Agency of Accreditation and Quality Assurance (AAQ).|
|Organisational Unit:||Institute of Translation and Interpreting (IUED)|
|Publication type:||Conference Paper|
|Appears in Collections:||Publikationen Angewandte Linguistik|
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