| Publication type: | Conference paper |
| Type of review: | Not specified |
| Title: | On-site visit interviews in external quality assurance procedures : a linguistic, empirical approach |
| Authors: | Tissot, Fabienne Hering, Stephanie Kleinberger, Ulla |
| Proceedings: | 10th European quality assurance forum : 19-21 november 2015: quality assurance agency and UCL institute of education London, UK: taking stock and looking forward: paper presented during EQAF 2015 |
| Conference details: | 10th European Quality Assurance Forum, London, UK, 19-21 November 2015 |
| Issue Date: | 2015 |
| Language: | English |
| Subjects: | Applied discourse linguistics; Higher education |
| Subject (DDC): | 401.4: Terminology, discourse analysis, pragmatics |
| Abstract: | On-site visit interviews play a crucial role in external quality assurance procedures. Nevertheless, so far there seems to be little empirical research, both in linguistics, and in the field of quality assurance research and studies in higher education. The contexts of these interviews are diverse, complex and demanding; pitfalls and challenges are manifold. In linguistics, and particularly in the field of discourse analysis, a broad range of approaches can be successfully applied to analyse and understand the challenges of these interview situations. In the long term, an in-depth programme of research could potentially provide agencies as well as peers with valuable advice on how to steer the interviews effectively towards constructive conversations and avoid awkward communicative situations. In this paper we present preliminary results of a pilot study that was conducted by the ZHAW Department of Applied Linguistics in cooperation with the Swiss Agency of Accreditation and Quality Assurance (AAQ). |
| URI: | https://digitalcollection.zhaw.ch/handle/11475/2608 |
| Fulltext version: | Published version |
| License (according to publishing contract): | Licence according to publishing contract |
| Departement: | Applied Linguistics |
| Organisational Unit: | Institute of Translation and Interpreting (IUED) |
| Appears in collections: | Publikationen Angewandte Linguistik |
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Tissot, F., Hering, S., & Kleinberger, U. (2015). On-site visit interviews in external quality assurance procedures : a linguistic, empirical approach. 10th European Quality Assurance Forum : 19-21 November 2015: Quality Assurance Agency and UCL Institute of Education London, UK: Taking Stock and Looking Forward: Paper Presented during EQAF 2015.
Tissot, F., Hering, S. and Kleinberger, U. (2015) ‘On-site visit interviews in external quality assurance procedures : a linguistic, empirical approach’, in 10th European quality assurance forum : 19-21 november 2015: quality assurance agency and UCL institute of education London, UK: taking stock and looking forward: paper presented during EQAF 2015.
F. Tissot, S. Hering, and U. Kleinberger, “On-site visit interviews in external quality assurance procedures : a linguistic, empirical approach,” in 10th European quality assurance forum : 19-21 november 2015: quality assurance agency and UCL institute of education London, UK: taking stock and looking forward: paper presented during EQAF 2015, 2015.
TISSOT, Fabienne, Stephanie HERING und Ulla KLEINBERGER, 2015. On-site visit interviews in external quality assurance procedures : a linguistic, empirical approach. In: 10th European quality assurance forum : 19-21 november 2015: quality assurance agency and UCL institute of education London, UK: taking stock and looking forward: paper presented during EQAF 2015. Conference paper. 2015
Tissot, Fabienne, Stephanie Hering, and Ulla Kleinberger. 2015. “On-Site Visit Interviews in External Quality Assurance Procedures : A Linguistic, Empirical Approach.” Conference paper. In 10th European Quality Assurance Forum : 19-21 November 2015: Quality Assurance Agency and UCL Institute of Education London, UK: Taking Stock and Looking Forward: Paper Presented during EQAF 2015.
Tissot, Fabienne, et al. “On-Site Visit Interviews in External Quality Assurance Procedures : A Linguistic, Empirical Approach.” 10th European Quality Assurance Forum : 19-21 November 2015: Quality Assurance Agency and UCL Institute of Education London, UK: Taking Stock and Looking Forward: Paper Presented during EQAF 2015, 2015.
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