Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-23352
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dc.contributor.authorPanichella, Sebastiano-
dc.contributor.authorCanfora, Gerardo-
dc.contributor.authorDi Sorbo, Andrea-
dc.date.accessioned2021-10-30T12:21:13Z-
dc.date.available2021-10-30T12:21:13Z-
dc.date.issued2021-
dc.identifier.issn0950-5849de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/23352-
dc.description.abstractContext: Addressing user requests in the form of bug reports and Github issues represents a crucial task of any successful software project. However, user-submitted issue reports tend to widely differ in their quality, and developers spend a considerable amount of time handling them. Objective: By collecting a dataset of around 6,000 issues of 279 GitHub projects, we observe that developers take significant time (i.e., about five months, on average) before labeling an issue as a wontfix. For this reason, in this paper, we empirically investigate the nature of wontfix issues and methods to facilitate issue management process. Method: We first manually analyze a sample of 667 wontfix issues, extracted from heterogeneous projects, investigating the common reasons behind a “wontfix decision”, the main characteristics of wontfix issues and the potential factors that could be connected with the time to close them. Furthermore, we experiment with approaches enabling the prediction of wontfix issues by analyzing the titles and descriptions of reported issues when submitted. Results and conclusion: Our investigation sheds some light on the wontfix issues’ characteristics, as well as the potential factors that may affect the time required to make a “wontfix decision”. Our results also demonstrate that it is possible to perform prediction of wontfix issues with high average values of precision, recall, and F-measure (90%-93%).de_CH
dc.language.isoende_CH
dc.publisherElsevierde_CH
dc.relation.ispartofInformation and Software Technologyde_CH
dc.rightsLicence according to publishing contractde_CH
dc.subjectIssue trackingde_CH
dc.subjectIssue managementde_CH
dc.subjectEmpirical studyde_CH
dc.subjectMachine learningde_CH
dc.subject.ddc005: Computerprogrammierung, Programme und Datende_CH
dc.title“Won’t we fix this issue?” : qualitative characterization and automated identification of wontfix issues on GitHubde_CH
dc.typeBeitrag in wissenschaftlicher Zeitschriftde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Engineeringde_CH
zhaw.organisationalunitInstitut für Informatik (InIT)de_CH
dc.identifier.doi10.1016/j.infsof.2021.106665de_CH
dc.identifier.doi10.21256/zhaw-23352-
zhaw.funding.euinfo:eu-repo/grantAgreement/EC/H2020/957254//DevOps for Complex Cyber-physical Systems/COSMOSde_CH
zhaw.issue106665de_CH
zhaw.originated.zhawYesde_CH
zhaw.publication.statusacceptedVersionde_CH
zhaw.volume139de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.webfeedSoftware Systemsde_CH
zhaw.funding.zhawCOSMOS – DevOps for Complex Cyber-physical Systems of Systemsde_CH
zhaw.author.additionalNode_CH
zhaw.display.portraitYesde_CH
Appears in collections:Publikationen School of Engineering

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Panichella, S., Canfora, G., & Di Sorbo, A. (2021). “Won’t we fix this issue?” : qualitative characterization and automated identification of wontfix issues on GitHub. Information and Software Technology, 139(106665). https://doi.org/10.1016/j.infsof.2021.106665
Panichella, S., Canfora, G. and Di Sorbo, A. (2021) ‘“Won’t we fix this issue?” : qualitative characterization and automated identification of wontfix issues on GitHub’, Information and Software Technology, 139(106665). Available at: https://doi.org/10.1016/j.infsof.2021.106665.
S. Panichella, G. Canfora, and A. Di Sorbo, ““Won’t we fix this issue?” : qualitative characterization and automated identification of wontfix issues on GitHub,” Information and Software Technology, vol. 139, no. 106665, 2021, doi: 10.1016/j.infsof.2021.106665.
PANICHELLA, Sebastiano, Gerardo CANFORA und Andrea DI SORBO, 2021. “Won’t we fix this issue?” : qualitative characterization and automated identification of wontfix issues on GitHub. Information and Software Technology. 2021. Bd. 139, Nr. 106665. DOI 10.1016/j.infsof.2021.106665
Panichella, Sebastiano, Gerardo Canfora, and Andrea Di Sorbo. 2021. ““Won’t We Fix This Issue?” : Qualitative Characterization and Automated Identification of Wontfix Issues on GitHub.” Information and Software Technology 139 (106665). https://doi.org/10.1016/j.infsof.2021.106665.
Panichella, Sebastiano, et al. ““Won’t We Fix This Issue?” : Qualitative Characterization and Automated Identification of Wontfix Issues on GitHub.” Information and Software Technology, vol. 139, no. 106665, 2021, https://doi.org/10.1016/j.infsof.2021.106665.


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