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|Publication type:||Conference paper|
|Type of review:||Peer review (publication)|
|Title:||Smart dust for smart(er) industrial product-service-systems : three strategies and their application|
van Giffen, Benjamin
|Proceedings:||Smart services summit : digital as an enabler for smart service business development|
|Editors of the parent work:||West, Shaun|
|Conference details:||Third Smart Services Summit 2020, Zurich (online), 23 October - 23 December 2020|
|Series:||Progress in IS|
|Publisher / Ed. Institution:||Springer|
|Subjects:||Application; Conceptual research; Industrial PSS|
|Subject (DDC):||658.5: Production management|
|Abstract:||The nascent technology of smart dust—miniaturized sensor networks—promises high value to advance industrial product-service-systems. While previous studies have identified smart dust as source for product and service innovation, the pathways from an initial offering to smart dust-enhanced product-service-systems have received scant attention. The present work in the scope of a Swiss National Science Foundation project on the economic potentials of this technology aims to conceptualize and apply strategies for smart dust-enhanced product-service-systems. This conceptual research resulted in the three pathways (1) product-driven strategy, (2) service-driven strategy and (3) holistic strategy which could be successfully mapped to the use case “Monitoring of structures“. In closing, this emerging technology helps to make industrial product-service-systems more customer- and user-oriented as called by recent voices. To science, we introduce smart dust in the field of product-service-systems and offer a first systemization of pathways, thus contribute to the product-service-systems engineering knowledge base. To practice, we provide useful approaches to be applied at a strategy level to push the servitization in manufacturing forward.|
|Fulltext version:||Accepted version|
|License (according to publishing contract):||Licence according to publishing contract|
|Departement:||School of Management and Law|
|Organisational Unit:||Institute of Marketing Management (IMM)|
|Appears in collections:||Publikationen School of Management and Law|
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|2021_Holler-etal_Smart-dust-industrial-product-service-systems.pdf||Accepted Version||1.1 MB||Adobe PDF|
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Holler, M., van Giffen, B., Barth, L., & Fuchs, R. (2021). Smart dust for smart(er) industrial product-service-systems : three strategies and their application [Conference paper]. In S. West, J. Meierhofer, & C. Ganz (Eds.), Smart services summit : digital as an enabler for smart service business development (pp. 15–20). Springer. https://doi.org/10.1007/978-3-030-72090-2_2
Holler, M. et al. (2021) ‘Smart dust for smart(er) industrial product-service-systems : three strategies and their application’, in S. West, J. Meierhofer, and C. Ganz (eds) Smart services summit : digital as an enabler for smart service business development. Springer, pp. 15–20. Available at: https://doi.org/10.1007/978-3-030-72090-2_2.
M. Holler, B. van Giffen, L. Barth, and R. Fuchs, “Smart dust for smart(er) industrial product-service-systems : three strategies and their application,” in Smart services summit : digital as an enabler for smart service business development, 2021, pp. 15–20. doi: 10.1007/978-3-030-72090-2_2.
Holler, Manuel, et al. “Smart Dust for Smart(er) Industrial Product-Service-Systems : Three Strategies and Their Application.” Smart Services Summit : Digital as an Enabler for Smart Service Business Development, edited by Shaun West et al., Springer, 2021, pp. 15–20, https://doi.org/10.1007/978-3-030-72090-2_2.
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