Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-23031
Publication type: Conference paper
Type of review: Peer review (publication)
Title: Smart dust for smart(er) industrial product-service-systems : three strategies and their application
Authors: Holler, Manuel
van Giffen, Benjamin
Barth, Linard
Fuchs, Rainer
et. al: No
DOI: 10.1007/978-3-030-72090-2_2
10.21256/zhaw-23031
Proceedings: Smart services summit : digital as an enabler for smart service business development
Editors of the parent work: West, Shaun
Meierhofer, Jürg
Ganz, Christopher
Page(s): 15
Pages to: 20
Conference details: Third Smart Services Summit 2020, Zurich (online), 23 October - 23 December 2020
Issue Date: 2021
Series: Progress in IS
Publisher / Ed. Institution: Springer
ISBN: 978-3-030-72089-6
978-3-030-72090-2
Language: English
Subjects: Application; Conceptual research; Industrial PSS
Subject (DDC): 658.5: Production management
Abstract: The nascent technology of smart dust—miniaturized sensor networks—promises high value to advance industrial product-service-systems. While previous studies have identified smart dust as source for product and service innovation, the pathways from an initial offering to smart dust-enhanced product-service-systems have received scant attention. The present work in the scope of a Swiss National Science Foundation project on the economic potentials of this technology aims to conceptualize and apply strategies for smart dust-enhanced product-service-systems. This conceptual research resulted in the three pathways (1) product-driven strategy, (2) service-driven strategy and (3) holistic strategy which could be successfully mapped to the use case “Monitoring of structures“. In closing, this emerging technology helps to make industrial product-service-systems more customer- and user-oriented as called by recent voices. To science, we introduce smart dust in the field of product-service-systems and offer a first systemization of pathways, thus contribute to the product-service-systems engineering knowledge base. To practice, we provide useful approaches to be applied at a strategy level to push the servitization in manufacturing forward.
URI: https://digitalcollection.zhaw.ch/handle/11475/23031
Fulltext version: Accepted version
License (according to publishing contract): Licence according to publishing contract
Restricted until: 2022-06-26
Departement: School of Management and Law
Organisational Unit: Institute of Marketing Management (IMM)
Appears in collections:Publikationen School of Management and Law

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Holler, M., van Giffen, B., Barth, L., & Fuchs, R. (2021). Smart dust for smart(er) industrial product-service-systems : three strategies and their application [Conference paper]. In S. West, J. Meierhofer, & C. Ganz (Eds.), Smart services summit : digital as an enabler for smart service business development (pp. 15–20). Springer. https://doi.org/10.1007/978-3-030-72090-2_2
Holler, M. et al. (2021) ‘Smart dust for smart(er) industrial product-service-systems : three strategies and their application’, in S. West, J. Meierhofer, and C. Ganz (eds) Smart services summit : digital as an enabler for smart service business development. Springer, pp. 15–20. Available at: https://doi.org/10.1007/978-3-030-72090-2_2.
M. Holler, B. van Giffen, L. Barth, and R. Fuchs, “Smart dust for smart(er) industrial product-service-systems : three strategies and their application,” in Smart services summit : digital as an enabler for smart service business development, 2021, pp. 15–20. doi: 10.1007/978-3-030-72090-2_2.
HOLLER, Manuel, Benjamin VAN GIFFEN, Linard BARTH und Rainer FUCHS, 2021. Smart dust for smart(er) industrial product-service-systems : three strategies and their application. In: Shaun WEST, Jürg MEIERHOFER und Christopher GANZ (Hrsg.), Smart services summit : digital as an enabler for smart service business development. Conference paper. Springer. 2021. S. 15–20. ISBN 978-3-030-72089-6
Holler, Manuel, Benjamin van Giffen, Linard Barth, and Rainer Fuchs. 2021. “Smart Dust for Smart(er) Industrial Product-Service-Systems : Three Strategies and Their Application.” Conference paper. In Smart Services Summit : Digital as an Enabler for Smart Service Business Development, edited by Shaun West, Jürg Meierhofer, and Christopher Ganz, 15–20. Springer. https://doi.org/10.1007/978-3-030-72090-2_2.
Holler, Manuel, et al. “Smart Dust for Smart(er) Industrial Product-Service-Systems : Three Strategies and Their Application.” Smart Services Summit : Digital as an Enabler for Smart Service Business Development, edited by Shaun West et al., Springer, 2021, pp. 15–20, https://doi.org/10.1007/978-3-030-72090-2_2.


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