Publication type: Conference paper
Type of review: Peer review (publication)
Title: The effects on social support and work engagement with scrum events
Authors: Müller, Debora
Kropp, Martin
Anslow, Craig
Meier, Andreas
et. al: No
DOI: 10.1109/CHASE52884.2021.00019
Proceedings: Proceedings of the 2021 IEEE/ACM International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE)
Page(s): 101
Pages to: 104
Conference details: IEEE/ACM International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE 2021), virtual, 22-30 May 2021
Issue Date: May-2021
Publisher / Ed. Institution: IEEE
ISBN: 978-1-6654-1409-8
Language: English
Subjects: Scrum events; Social support; Work engagement; Structural equation modelling; JD-R
Subject (DDC): 658.404: Project management
Abstract: One of the core values of the Agile Manifesto is “individuals and interactions over processes and tools.” Scrum implements interaction through key events (Sprint, Sprint Planning, Daily Scrum, Sprint Review, and Retrospective). There is limited work done on how these events influence perceived social support and work engagement. This paper examines perceived social support as a strengthening factor on work engagement in an agile work environment. Drawing upon the Job Demands-Resource Model, the research question is how do Scrum events relate to social support and what effect do they have on work engagement? We conducted an online survey with 132 Scrum professionals and analysed the data using structural equation modelling. Results show that the Scrum event Retrospective strengthened social support. Moreover, social support is positively related to work engagement. The research contributes to the limited empirical understanding on perceived social support as well as work engagement in an agile work environment. It provides companies with an understanding of the importance of Retrospectives as a Scrum event.
Further description: Best Short Paper Award
URI: https://digitalcollection.zhaw.ch/handle/11475/23013
Fulltext version: Published version
License (according to publishing contract): Licence according to publishing contract
Departement: School of Engineering
Organisational Unit: Institute of Computer Science (InIT)
Appears in collections:Publikationen School of Engineering

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Müller, D., Kropp, M., Anslow, C., & Meier, A. (2021). The effects on social support and work engagement with scrum events [Conference paper]. Proceedings of the 2021 IEEE/ACM International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE), 101–104. https://doi.org/10.1109/CHASE52884.2021.00019
Müller, D. et al. (2021) ‘The effects on social support and work engagement with scrum events’, in Proceedings of the 2021 IEEE/ACM International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE). IEEE, pp. 101–104. Available at: https://doi.org/10.1109/CHASE52884.2021.00019.
D. Müller, M. Kropp, C. Anslow, and A. Meier, “The effects on social support and work engagement with scrum events,” in Proceedings of the 2021 IEEE/ACM International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE), May 2021, pp. 101–104. doi: 10.1109/CHASE52884.2021.00019.
MÜLLER, Debora, Martin KROPP, Craig ANSLOW und Andreas MEIER, 2021. The effects on social support and work engagement with scrum events. In: Proceedings of the 2021 IEEE/ACM International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE). Conference paper. IEEE. Mai 2021. S. 101–104. ISBN 978-1-6654-1409-8
Müller, Debora, Martin Kropp, Craig Anslow, and Andreas Meier. 2021. “The Effects on Social Support and Work Engagement with Scrum Events.” Conference paper. In Proceedings of the 2021 IEEE/ACM International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE), 101–4. IEEE. https://doi.org/10.1109/CHASE52884.2021.00019.
Müller, Debora, et al. “The Effects on Social Support and Work Engagement with Scrum Events.” Proceedings of the 2021 IEEE/ACM International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE), IEEE, 2021, pp. 101–4, https://doi.org/10.1109/CHASE52884.2021.00019.


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