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Publication type: Conference paper
Type of review: Peer review (publication)
Title: Towards a standardized definition of room categories for healthcare facilities (RakaS)
Authors: Gerber, Nicole
DOI: 10.21256/zhaw-3498
Proceedings: IFMA World Workplace Europe Academic and Research (A&R) Track Stockholm, Sweden 30 May 2017 : Conference Proceedings
Pages: 17
Pages to: 25
Conference details: IFMA World Workplace Europe, Academic and Research (A&R) Track, Stockholm, Sweden, 30 May 2017
Issue Date: 2017
Publisher / Ed. Institution: IFMA Foundation
Publisher / Ed. Institution: Stockholm
Language: English
Subject (DDC): 362: Health and social services
658.2: Facility Management
Abstract: National and international norms have defined various industry-wide room type categories. When trying to generate standardized key performance indicators [KPIs] in the non-medical support services of hospitals for the purpose of benchmarking between different hospitals, it became clear that the room category definitions employed so far are not detailed and specific enough for the healthcare industry to allow correct comparisons of costs. This is why a new standardized Room Categorization for Hospitals (RakaS) was set up, based on existing norms but defining rooms more specifically and in the greater detail necessary for the healthcare context. The new healthcare-specific room category standard allows not only the generation of KPIs suitable for benchmarking between the non-medical support services in hospitals, but also the more accurate allocation of costs and the capacity to define the characteristics of service delivery in service level agreements more precisely.
Fulltext version: Published version
License (according to publishing contract): Not specified
Departement: Life Sciences and Facility Management
Organisational Unit: Institute of Facility Management (IFM)
Appears in collections:Publikationen Life Sciences und Facility Management

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