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Publication type: Working paper – expertise – study
Title: Office workplaces in universities and hospitals : literature review
Authors: Häne, Eunji
Monero Flores, Virna
Lange, Stefanie
Bébié Gut, Pascale
Weber, Clara
Windlinger Inversini, Lukas
et. al: No
DOI: 10.21256/zhaw-20372
Extent: 31
Issue Date: Aug-2020
Publisher / Ed. Institution: ZHAW Zürcher Hochschule für Angewandte Wissenschaften
Publisher / Ed. Institution: Wädenswil
ISSN: 1662-985X
Language: English
Subjects: Workplace management; Workplace change management; Workplace trends; Hospital office; University workplaces; University office
Subject (DDC): 331: Labor economics
Abstract: Compared to the rapidly developing commercial offices, office workplaces in universities and hospitals have changed only slightly. However, demands for new office workplaces in universities and hospitals are growing due to changed work processes and communication, changed organizational structures, new technologies, increased cost pressure, and the requirements of a modern knowledge society. This working paper reviews drivers and barriers of new ways of working in universities’ and hospitals’ office workplaces. To identify the latest drivers and barriers, this working paper reviews not only academic papers but also industry reports. This literature review determines six drivers of new academic workplaces: New way of working; new methods of teaching and communicating with students; cost pressure and need for space management; generation shift; internationalization; sustainable development and carbon reduction commitments. The literature review also addresses functional, cultural, hierarchical, and emotional reasons for resistance to introducing new academic workplaces. Next, this literature review identifies four drivers of new hospital office workplaces: Shortage of healthcare workforce; development of technologies; constant pressure and need for space management; need for diverse work settings. Besides, the literature review addresses barriers of new office workplaces in hospitals: change-reluctant organizational culture; clear hierarchical organizational structure; rapid change in IT; high perceived risk of first-time application of new office concept; cultural change; and financial restrictions. These findings suggested that Activity-Based Working (ABW) can be appropriate for office workplaces in universities and hospitals since ABW is acknowledged by increasing staff interaction; providing quiet places for solo-concentrated work; improving staff health and well-being; reducing space cost, and flexibility to change. Overall, this working paper emphasizes the need for new ways of working in universities’ and hospitals’ office workplaces and showed that barriers and resistance to introducing new office workspace should not be overlooked.
License (according to publishing contract): Licence according to publishing contract
Departement: Life Sciences and Facility Management
Organisational Unit: Institute of Facility Management (IFM)
Appears in collections:Publikationen Life Sciences und Facility Management

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