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Title: Ressourceneffizienz dank Visualisierung von Prozess- und Kennzahlen-Zusammenhängen im Krankenhaus-FM
Authors : Hofer, Susanne
Gerber, Nicole
Proceedings: InServFM Tagungsband
Pages : 81
Pages to: 90
Conference details: InServFM, Frankfurt am Main, 21.-23. Februar 2077
Publisher / Ed. Institution : Verlag Wissenschaftliche Scripten
Publisher / Ed. Institution: Auerbach
Issue Date: 2017
License (according to publishing contract) : Licence according to publishing contract
Type of review: Not specified
Language : German
Subjects : Spital; FM in healthcare; Referenzmodell
Subject (DDC) : 362: Health and social services
658.2: Facility Management
Abstract: In order to comply with the need for more efficiency and effectiveness in hospitals, the non-medical support services have to become more transparent and monitored. In a project of the Institute for Facility Management of the Zurich University of Applied Sciences together with four Swiss hospitals and three business partners, the connection between result-oriented services, (sub-)processes, (parameters of) key performance indicators and their storage location was researched and a reference model was developed. The reference model RemoS itself illustrates the connections amongst the sub-areas and brings together the KPI catalogue KenkaS, the process model PromoS and the application catalogue ApplikaS.
Departement: Life Sciences und Facility Management
Organisational Unit: Institute of Facility Management (IFM)
Publication type: Conference Paper
DOI : 10.21256/zhaw-1492
ISBN: 978-3-95735-054-1
Appears in Collections:Publikationen Life Sciences und Facility Management

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