Title: Back to the roots and then go ahead : leadership competencies for digital transformation in public sector
Authors : Stoll, Aline
Dietrich, Simone
Conference details: 4th PUBSIC Conference, Milano, Italy, 23-25 January 2019
Issue Date: 2019
License (according to publishing contract) : Licence according to publishing contract
Type of review: No review
Language : English
Subject (DDC) : 350: Public administration
658.4: Executive Management
Abstract: This paper examines the necessary competencies of public sector leaders facing opportunities and challenges from digital transformation. In order to examine our research question, we conducted six expert interviews with public sector leaders. Our findings show that transformational leadership competence (e.g., leading and motivating people through change, define a vision, deal with fears and resistance) has gained importance. Moreover, networking and cooperating competence have become important in the digital age. It is crucial to build partnerships with different stakeholders. In addition, communication skills remain as one of the most important competencies from the analogue age. Finally, leaders need to overcome certain tensions, by showing learning readiness and interpersonal openness at the one hand and resilience and tolerant to failures on the other. Moreover, by concentrating both on the operations of existing business while strategically pushing digital innovation (a phenomenon called am-bidexterity). With our research, we propose to add certain new competencies to existing models while putting more emphasis on classical leadership competencies. We put this in context of public sector specific aspects of leadership and give suggestion for further research.
Departement: School of Management and Law
Organisational Unit: Institute of Public Management (IVM)
Publication type: Conference paper
URI: https://digitalcollection.zhaw.ch/handle/11475/16983
Appears in Collections:Publikationen School of Management and Law

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