Title: Trainers' strategies in dealing with errors in the workplace
Authors : Seifried, Jürgen
Baumgartner, Alexander
Proceedings: Proceedings of 7th international conference on researching work and learning
Pages : 157
Pages to: 165
Conference details: 7th International Conference on Researching Work and Learning (RWL7 2011), Shanghai, December 4-7. 2011
Editors of the parent work: Jian, Huang
Deen, Liu
Songge, Ma
Simin, Peng
Publisher / Ed. Institution : Researching Work and Learning International Conference Series
Publisher / Ed. Institution: Shanghai
Issue Date: 2011
License (according to publishing contract) : Licence according to publishing contract
Type of review: Peer review (Abstract)
Language : English
Subject (DDC) : 658.3: Human resource management
Abstract: It is generally assumed that learning from errors in the workplace is of importance for the development of apprentices‘ professional competence. Whether errors in the work process provide the opportunity to learn greatly depends on company trainers‘ reactions in the error situation. In the present context, we outline a study that will focus on trainer‘s competence in supporting learning from errors in work situations. The analyses are conducted in the domain of hotel business.
Departement: School of Management and Law
Organisational Unit: Center for Innovative Teaching and Learning (ZID)
Publication type: Conference Paper
URI: https://docs.google.com/viewer?a=v&pid=sites&srcid=ZGVmYXVsdGRvbWFpbnxyd2w3cHJvY2VlZGluZ3N8Z3g6NWMwOWY2M2QyMWI1MDBlNQ
https://digitalcollection.zhaw.ch/handle/11475/16506
Appears in Collections:Publikationen School of Management and Law

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