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2015
Towards a comprehensive key performance indicators reference model for non-medical support services / facility management in hospitals
Hofer, Susanne
;
Gerber, Nicole
2015
Role model for chief facility managing officers (CFMOs) based on the service allocation model for service companies (SAMoS) : a theoretical reflection and basis for discussion
Hofer, Susanne
;
Gerber, Nicole
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362.11: Krankenhäuser und verwand...