Publication type: Conference paper
Type of review: Peer review (abstract)
Title: Creating, reinterpreting, combining, cuing : paper practices on the shopfloor
Authors: Heinrich, Peter
Richter, Alexander
Christensen, Lars Rune
Schwabe, Gerhard
DOI: 10.1145/3148330.3148341
Proceedings: GROUP '18 : proceedings of the 2018 ACM conference on supporting groupwork
Pages: 274
Pages to: 283
Conference details: ACM International Conference on Supporting Group Work, Sanibel Island FL, USA, 7-10 January 2018
Issue Date: 2018
Publisher / Ed. Institution: ACM
ISBN: 978-1-4503-5562-9
Language: English
Subject (DDC): 658.5: Production management
Abstract: Despite the advent of a flurry of digital technologies, paper prevails on manufacturing shopfloors. To understand the roles and value of paper on the shopfloor, we have studied the manufacturing practices at two state-of-the-art automotive supplier facilities, applying ethnographic fieldwork, in-depth interviews, as well as photo and document analysis. We find that paper has unique affordances that today’s digital technologies cannot easily supplant on current shopfloors. More specifically, we find four paper practices: (1) creating and adapting individual information spaces, (2) reinterpreting information, (3) combining information handover with social interaction, and (4) visual cuing. We discuss these practices and the unique affordance of paper that currently support shopfloor workers and also consider the limitations of paper, which are becoming increasingly apparent, since more tasks increasingly depend on real-time information.
Fulltext version: Published version
License (according to publishing contract): Licence according to publishing contract
Departement: School of Management and Law
Organisational Unit: Institute of Business Information Technology (IWI)
Appears in Collections:Publikationen School of Management and Law

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