Title: Creating, reinterpreting, combining, cuing : paper practices on the shopfloor
Authors : Heinrich, Peter
Richter, Alexander
Christensen, Lars Rune
Schwabe, Gerhard
Proceedings: GROUP '18 : proceedings of the 2018 ACM conference on supporting groupwork
Pages : 274
Pages to: 283
Conference details: ACM International Conference on Supporting Group Work, Sanibel Island, 7-10 January 2018
Publisher / Ed. Institution : ACM
Issue Date: 7-Jan-2018
License (according to publishing contract) : Licence according to publishing contract
Type of review: Not specified
Language : English
Subject (DDC) : 658.5: Production management
Abstract: Despite the advent of a flurry of digital technologies, paper prevails on manufacturing shopfloors. To understand the roles and value of paper on the shopfloor, we have studied the manufacturing practices at two state-of-the-art automotive supplier facilities, applying ethnographic fieldwork, in-depth interviews, as well as photo and document analysis. We find that paper has unique affordances that today’s digital technologies cannot easily supplant on current shopfloors. More specifically, we find four paper practices: (1) creating and adapting individual information spaces, (2) reinterpreting information, (3) combining information handover with social interaction, and (4) visual cuing. We discuss these practices and the unique affordances of paper that currently support shopfloor workers and also consider the limitations of paper, which are becoming increasingly apparent, since more tasks increasingly depend on real-time information.
Departement: School of Management and Law
Organisational Unit: Institute of Business Information Technology (IWI)
Publication type: Conference Paper
DOI : 10.1145/3148330.3148341
ISBN: 978-1-4503-5562-9
URI: https://digitalcollection.zhaw.ch/handle/11475/7538
Appears in Collections:Publikationen School of Management and Law

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