| Issue Date | Title | Involved Person(s) |
| 27-Nov-2019 | Marketing im Gesundheitswesen | Angerer, Alfred; Liberatore, Florian; Angerer, Alfred |
| 2019 | Kooperative Dienstleistungsentwicklung im Gesundheitswesen : die Umsetzung des Health-Value-Chain-Ansatzes | Angerer, Alfred; Kobler, Irene; Liberatore, Florian |
| 2019 | Applying the health complaints analysis tool (HCAT) to patient complaint data of patient interest organizations : a qualitative analysis using data from Switzerland | Schmelzer, Sarah; Kobler, Irene; Londina, Alla; Angerer, Alfred; Liberatore, Florian |
| 2019 | The relevance of citizen co-creation for the effectiveness of public health campaigns : results from the evaluation of a HIV prevention campaign in Switzerland | Liberatore, Florian; Schmelzer, Sarah; Angerer, Alfred |
| 2019 | The development and validation of the Swiss CSI-HC : a client satisfaction measure for homecare services in Switzerland | Hollenstein, Eva; Schmelzer-Kriech, Sarah; Liberatore, Florian |
| 2019 | Sensitive to critical incidents : the development and validation of the Swiss CSI-HC : a client satisfaction measure for homecare services in Switzerland | Hollenstein, Eva; Schmelzer, Sarah; Liberatore, Florian |
| 2018 | Temporärkräfte in der Pflege : flexibel und nur wenig teurer | Brand, Tim; Liberatore, Florian; Meyer, Alain |
| 2018 | LHT-BOK : lean healthcare transformation body of knowledge | Angerer, Alfred; Brand, Tim; Drews, Thomas; Hollenstein, Eva; Liberatore, Florian; Rüegg, Katja; Schmidt, Robin; Vetterli, Christophe; Angerer, Alfred |
| 2018 | Management im Gesundheitswesen : die Schweiz | Angerer, Alfred; Liberatore, Florian |
| 2018 | Innovative Krankenhausprozesse nach dem Design Thinking-Ansatz : die Potenziale interprofessionell genutzter Simulationszonen | Hollenstein, Eva; Angerer, Alfred; Liberatore, Florian; Schmelzer-Kriech, Sarah; Kikel, Volker |
| 2018 | Der Arzt möchte Arzt bleiben | Wilk, Esther; Schätzle, Julia; Homayounfar, Kia; Räwer, Henrik; Liberatore, Florian |
| 2018 | “Getting the two to dance” : how intra-organizational readiness fosters collaboration quality between hospitals and health insurance providers | Angerer, Alfred; Schmidt, Robin; Brand, Tim; Liberatore, Florian |
| 2018 | Patient-experience based organizational learning : criteria for a patient satisfaction measure as an effective indicator in home care settings | Liberatore, Florian; Schmelzer-Kriech, Sarah; Hollenstein, Eva; Schaffert, René; Dratva, Julia |
| 2018 | Physicians as jacks of all trades? : preferences of senior physicians for accepting management responsibilities in German university hospitals | Schätzle, Julia; Homayounfar, Kia; Raewer, Henrik; Brand, Tim; Schmelzer-Kriech, Sarah; Angerer, Alfred; Lindenmeier, Jörg; Liberatore, Florian |
| 2018 | Rate your home care nurse : methodological challenges in measuring patient satisfaction with home care services | Liberatore, Florian; Schmelzer-Kriech, Sarah; Hollenstein, Eva; Schaffert, René; Dratva, Julia |
