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2015
“You can’t teach a grumpy dog new tricks” : the interplay between employee satisfaction and lean transformation practices affecting hospital performance – findings from the swiss hospital market
Angerer, Alfred
;
Meier, Flurina
;
Drevs, Florian
2015
Bevor der Patient ins Krankenhaus kommt : Informations- und Entscheidungswege des Patienten
Drevs, Florian
;
Gebele, Christoph
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Angerer, Alfred
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Gebele, Christoph
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Meier, Flurina