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Issue Date
Title
Involved Person(s)
2008
Maximizing service productivity through task routing rules
Ryder, Geoff
;
Heitz, Christoph
;
Ross, Kevin
2008
Direct marketing of service contracts under autonomous customer dynamics
Heitz, Christoph
;
Hary, Ingo
;
Dettling, Marcel
;
Ruckstuhl, Andreas
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Author
1
Dettling, Marcel
1
Hary, Ingo
1
Ross, Kevin
1
Ruckstuhl, Andreas
1
Ryder, Geoff
Subject (DDC)
1
330: Wirtschaft
1
338: Produktion
1
658.8: Marketingmanagement