| Issue Date | Title | Involved Person(s) |
| Mar-2021 | Patient or customer-centred service provision? : both – it depends! | Gerber, Nicole |
| Mar-2021 | Service- and recovery-oriented service provision in healthcare organisations | Gerber, Nicole, et al |
| 2021 | Towards a multi-stakeholder approach in healthcare facilities planning and designing | Gerber, Nicole; Anand, Monica; Hofer, Susanne |
| Dec-2019 | Catalogue de prestations non médicales (LekaS) : version 2.0: traduit de l’allemand | Gerber, Nicole; Kuchen, Oliver |
| Dec-2019 | Service catalogue for non-medical services in hospitals (LekaS) : Version 2.0: translation of the german original | Gerber, Nicole; Kuchen, Oliver |
| Oct-2019 | (T)raumkategorisierung für das Raummanagement von Morgen | Gerber, Nicole; Kirecci, Ilyas |
| 2019 | RakaS 2.0: room categorisation for hospitals : documentation | Gerber, Nicole; Kuchen, Oliver |
| 2019 | Scientific visualisation of complex interdependencies in hospitals | Gerber, Nicole; Hofer, Susanne; Beck, Chantal |
| 2019 | RakaS 2.0: Raumkategorisierung für Spitäler : Dokumentation | Gerber, Nicole; Kuchen, Oliver |
| 2019 | Mehr Transparenz im nicht-medizinischen Bereich des Gesundheitswesens | Gerber, Nicole; Hofer, Susanne |
| 2019 | Towards a standardised definition of room categories for healthcare facilities (RakaS) | Gerber, Nicole; Kuchen, Oliver |
| Dec-2017 | KenkaS - Key performance catalogue for non-medical support services in hospitals | Gerber, Nicole; Tschümperlin, Carina; Wattenhofer, Dominik; Hofer, Susanne |
| Nov-2017 | PromoS - Process model for non-medical support services in hospitals | Gerber, Nicole; Tschümperlin, Carina; Hofer, Susanne |
| Nov-2017 | ApplikaS – Application catalogue for non-medical support services in hospitals | Gerber, Nicole; Perschel, Wolfgang; Tschümperlin, Carina; Wattenhofer, Dominik; Hofer, Susanne |
| Oct-2017 | Measurement of internal customer satisfaction concerning facility management services in hospitals : proposals for the practice | Gerber, Nicole; Lange, Stefanie |
