Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Coenen, Christian | - |
| dc.date.accessioned | 2018-03-09T08:53:26Z | - |
| dc.date.available | 2018-03-09T08:53:26Z | - |
| dc.date.issued | 2001 | - |
| dc.identifier.uri | https://digitalcollection.zhaw.ch/handle/11475/3662 | - |
| dc.language.iso | en | de_CH |
| dc.publisher | Arizona State University | de_CH |
| dc.rights | Licence according to publishing contract | de_CH |
| dc.subject | IFM | de_CH |
| dc.subject.ddc | 658.8: Marketingmanagement | de_CH |
| dc.title | Service-orientation and service-competence of customer-contact employees | de_CH |
| dc.type | Working Paper – Gutachten – Studie | de_CH |
| dcterms.type | Text | de_CH |
| zhaw.departement | Life Sciences und Facility Management | de_CH |
| zhaw.organisationalunit | Institut für Facility Management (IFM) | de_CH |
| zhaw.publisher.place | Tempe | de_CH |
| zhaw.funding.eu | No | de_CH |
| zhaw.originated.zhaw | Yes | de_CH |
| Appears in collections: | Publikationen Life Sciences und Facility Management | |
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Coenen, C. (2001). Service-orientation and service-competence of customer-contact employees. Arizona State University.
Coenen, C. (2001) Service-orientation and service-competence of customer-contact employees. Tempe: Arizona State University.
C. Coenen, “Service-orientation and service-competence of customer-contact employees,” Arizona State University, Tempe, 2001.
COENEN, Christian, 2001. Service-orientation and service-competence of customer-contact employees. Tempe: Arizona State University
Coenen, Christian. 2001. “Service-Orientation and Service-Competence of Customer-Contact Employees.” Tempe: Arizona State University.
Coenen, Christian. Service-Orientation and Service-Competence of Customer-Contact Employees. Arizona State University, 2001.
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