Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-30084
Publication type: Article in scientific journal
Type of review: Peer review (publication)
Title: Compliance with national standards of decentralized public services : the case of preschool services in Albania
Authors: Hegele, Yvonne
Karakaçi, Valbona
Lang, Achim
Mushani, Arberesha
et. al: No
DOI: 10.1002/pad.2037
10.21256/zhaw-30084
Published in: Public Administration and Development
Issue Date: 6-Feb-2024
Publisher / Ed. Institution: Wiley
ISSN: 0271-2075
1099-162X
Language: English
Subjects: Albania; CEEC; Compliance; Decentralization; Public service quality
Subject (DDC): 350: Public administration
Abstract: In the last few decades, many Central and Eastern European Countries (CEEC) engaged in processes of decentralization in which responsibilities of the national government are transferred to local government units (LGUs). Yet, it is still unclear under what circumstances LGUs in recently decentralized CEEC can deliver high-quality public services. We put forward the argument that political, administrative, and financial factors related to characteristics of the LGU, and their implementation structure can explain the quality of public services, understood here as the compliance with standards set at central government level. We deduce a set of hypotheses which we test with the example of the public service of preschool education in Albania using generalized linear mixed-effects models. We find that albeit fiscal factors are important, the relation between money and high-quality public services is more complex than previously assumed. We find that private donations can undermine central government standards, and that requirements not involving financial costs are more likely implemented. Further, political, and administrative factors, although previously often neglected, play an important role. We find that outsourcing certain functions leads to higher service quality, and that urban areas provide higher quality services indicating that political actors need to focus on rural areas.
URI: https://digitalcollection.zhaw.ch/handle/11475/30084
Fulltext version: Published version
License (according to publishing contract): CC BY-NC-ND 4.0: Attribution - Non commercial - No derivatives 4.0 International
Departement: School of Management and Law
Organisational Unit: Institute of Public Management (IVM)
Appears in collections:Publikationen School of Management and Law

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Hegele, Y., Karakaçi, V., Lang, A., & Mushani, A. (2024). Compliance with national standards of decentralized public services : the case of preschool services in Albania. Public Administration and Development. https://doi.org/10.1002/pad.2037
Hegele, Y. et al. (2024) ‘Compliance with national standards of decentralized public services : the case of preschool services in Albania’, Public Administration and Development [Preprint]. Available at: https://doi.org/10.1002/pad.2037.
Y. Hegele, V. Karakaçi, A. Lang, and A. Mushani, “Compliance with national standards of decentralized public services : the case of preschool services in Albania,” Public Administration and Development, Feb. 2024, doi: 10.1002/pad.2037.
HEGELE, Yvonne, Valbona KARAKAÇI, Achim LANG und Arberesha MUSHANI, 2024. Compliance with national standards of decentralized public services : the case of preschool services in Albania. Public Administration and Development. 6 Februar 2024. DOI 10.1002/pad.2037
Hegele, Yvonne, Valbona Karakaçi, Achim Lang, and Arberesha Mushani. 2024. “Compliance with National Standards of Decentralized Public Services : The Case of Preschool Services in Albania.” Public Administration and Development, February. https://doi.org/10.1002/pad.2037.
Hegele, Yvonne, et al. “Compliance with National Standards of Decentralized Public Services : The Case of Preschool Services in Albania.” Public Administration and Development, Feb. 2024, https://doi.org/10.1002/pad.2037.


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