Please use this identifier to cite or link to this item: https://doi.org/10.21256/zhaw-29802
Publication type: Article in scientific journal
Type of review: Peer review (publication)
Title: How street‐level dilemmas and politics shape divergence : the accountability regimes framework
Authors: Thomann, Eva
Maxia, James
Ege, Jörn
et. al: No
DOI: 10.1111/psj.12504
10.21256/zhaw-29802
Published in: Policy Studies Journal
Volume(Issue): 51
Issue: 4
Page(s): 793
Pages to: 816
Issue Date: 4-May-2023
Publisher / Ed. Institution: Wiley
ISSN: 0190-292X
1541-0072
Language: English
Subjects: Accountability dilemma; Policy divergence; Policy implementation theory; Public accountability; Street-level bureaucracy
Subject (DDC): 320: Politics
Abstract: Hierarchical accountability often proves insufficient to control street-level implementation, where complex, informal accountability relations prevail and tasks must be prioritized. However, scholars lack a theoretical model of how accountability relations affect implementation behaviors that are inconsistent with policy. By extending the Accountability Regimes Framework (ARF), this paper explains how multiple competing subjective street-level accountabilities translate into policy divergence. The anti-terrorism “Prevent Duty” policy in the United Kingdom requires university lecturers to report any student they suspect may be undergoing a process of radicalization. We ask: what perceived street-level accountabilities and dilemmas does this politically contested policy imply for lecturers, and how do they affect divergence? An online survey of British lecturers (N = 809), combined with 35 qualitative follow-up interviews, reveals that accountability dilemmas trigger policy divergence. The ARF models how street-level bureaucrats become informal policymakers in the political system when rules clash with their roles as professionals, citizen-agents, or “political animals.”
URI: https://digitalcollection.zhaw.ch/handle/11475/29802
Fulltext version: Published version
License (according to publishing contract): CC BY 4.0: Attribution 4.0 International
Departement: School of Management and Law
Organisational Unit: Institute of Public Management (IVM)
Appears in collections:Publikationen School of Management and Law

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Thomann, E., Maxia, J., & Ege, J. (2023). How street‐level dilemmas and politics shape divergence : the accountability regimes framework. Policy Studies Journal, 51(4), 793–816. https://doi.org/10.1111/psj.12504
Thomann, E., Maxia, J. and Ege, J. (2023) ‘How street‐level dilemmas and politics shape divergence : the accountability regimes framework’, Policy Studies Journal, 51(4), pp. 793–816. Available at: https://doi.org/10.1111/psj.12504.
E. Thomann, J. Maxia, and J. Ege, “How street‐level dilemmas and politics shape divergence : the accountability regimes framework,” Policy Studies Journal, vol. 51, no. 4, pp. 793–816, May 2023, doi: 10.1111/psj.12504.
THOMANN, Eva, James MAXIA und Jörn EGE, 2023. How street‐level dilemmas and politics shape divergence : the accountability regimes framework. Policy Studies Journal. 4 Mai 2023. Bd. 51, Nr. 4, S. 793–816. DOI 10.1111/psj.12504
Thomann, Eva, James Maxia, and Jörn Ege. 2023. “How Street‐Level Dilemmas and Politics Shape Divergence : The Accountability Regimes Framework.” Policy Studies Journal 51 (4): 793–816. https://doi.org/10.1111/psj.12504.
Thomann, Eva, et al. “How Street‐Level Dilemmas and Politics Shape Divergence : The Accountability Regimes Framework.” Policy Studies Journal, vol. 51, no. 4, May 2023, pp. 793–816, https://doi.org/10.1111/psj.12504.


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