The impact of overall fairness in monetary rewards systems on trust in the employer : a longitudinal mixed-method, field quasi-experiment

Frau, Daniela

Publication type:	Conference paper
Type of review:	Peer review (publication)
Title:	The impact of overall fairness in monetary rewards systems on trust in the employer : a longitudinal mixed-method, field quasi-experiment
Authors:	Frau, Daniela
et. al:	No
Conference details:	12th FINT Workshop on Trust Within and Between Organizations, Helsinki, Finland, 14-17 June 2023
Issue Date:	2023
Language:	English
Subject (DDC):	331: Labor economics
Abstract:	This mixed-method study (as part of my dissertation) makes a contribution to the research on developing employees’ trust through collective variable pay for performance (vPfP) systems from a fairness heuristic perspective. In a field quasi-experiment, a mixed vPfP system was implemented in two variants: individual vPfP and team vPfP. The basic hypothesis was that the vPfP system would activate overall positive fairness heuristics, reducing employees’ uncertainty as to whether they were being exploited and increasing their trust in the employer. The findings did not support this. Overall, subjects rewarded according to a mixed system based on both individual and team performance perceived fairness to be significantly lower than subjects receiving a discretionary bonus. The post-study indicated that the focus on team vPfP and the inaccurately measured customer satisfaction ratings activated mainly negative fairness heuristics concerning the assessment of trust in the employer.
URI:	https://digitalcollection.zhaw.ch/handle/11475/28921
Fulltext version:	Published version
License (according to publishing contract):	Licence according to publishing contract
Departement:	School of Management and Law
Organisational Unit:	Institute for Organizational Viability (IOV)
Appears in collections:	Publikationen School of Management and Law

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Frau, D. (2023). The impact of overall fairness in monetary rewards systems on trust in the employer : a longitudinal mixed-method, field quasi-experiment. 12th FINT Workshop on Trust within and between Organizations, Helsinki, Finland, 14-17 June 2023.

Frau, D. (2023) ‘The impact of overall fairness in monetary rewards systems on trust in the employer : a longitudinal mixed-method, field quasi-experiment’, in 12th FINT Workshop on Trust Within and Between Organizations, Helsinki, Finland, 14-17 June 2023.

D. Frau, “The impact of overall fairness in monetary rewards systems on trust in the employer : a longitudinal mixed-method, field quasi-experiment,” in 12th FINT Workshop on Trust Within and Between Organizations, Helsinki, Finland, 14-17 June 2023, 2023.

FRAU, Daniela, 2023. The impact of overall fairness in monetary rewards systems on trust in the employer : a longitudinal mixed-method, field quasi-experiment. In: 12th FINT Workshop on Trust Within and Between Organizations, Helsinki, Finland, 14-17 June 2023. Conference paper. 2023

Frau, Daniela. 2023. “The Impact of Overall Fairness in Monetary Rewards Systems on Trust in the Employer : A Longitudinal Mixed-Method, Field Quasi-Experiment.” Conference paper. In 12th FINT Workshop on Trust within and between Organizations, Helsinki, Finland, 14-17 June 2023.

Frau, Daniela. “The Impact of Overall Fairness in Monetary Rewards Systems on Trust in the Employer : A Longitudinal Mixed-Method, Field Quasi-Experiment.” 12th FINT Workshop on Trust within and between Organizations, Helsinki, Finland, 14-17 June 2023, 2023.