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  2. School of Engineering
  3. Publikationen
  4. Publikationen School of Engineering
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dc.contributor.authorPezzotta, Giuditta-
dc.contributor.authorArioli, Veronica-
dc.contributor.authorAdrodegari, Federico-
dc.contributor.authorRapaccini, Mario-
dc.contributor.authorSaccani, Nicola-
dc.contributor.authorRakic, Slavko-
dc.contributor.authorMarjanovic, Ugljesa-
dc.contributor.authorWest, Shaun-
dc.contributor.authorStoll, Oliver-
dc.contributor.authorMeierhofer, Jürg-
dc.contributor.authorHolst, Lennard-
dc.contributor.authorWiesner, Stefan A.-
dc.contributor.authorBertoni, Marco-
dc.contributor.authorRomero, David-
dc.contributor.authorPirola, Fabiana-
dc.contributor.authorSala, Roberto-
dc.contributor.authorGaiardelli, Paolo-
dc.date.accessioned2022-10-21T14:10:40Z-
dc.date.available2022-10-21T14:10:40Z-
dc.date.issued2022-
dc.identifier.isbn978-3-031-16410-1de_CH
dc.identifier.isbn978-3-031-16411-8de_CH
dc.identifier.issn1868-4238de_CH
dc.identifier.issn1868-422Xde_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/25822-
dc.description.abstractIn the contention of the current industrial landscape, an increasing number of manufacturing firms are experimenting with the transition from product-centric offerings to service-based value concepts and product-service bundles as high-value integrated customer solutions to increase their revenues and build sustainable competitive advantages; a phenomenon known as the “servitization” of manufacturing. Nowadays, consistently with the Industry 4.0 paradigm, these companies have therefore started a process of integrating their traditional value offerings with digital services. This recent strategy is known as “Digital Servitization” and consists of developing new services and/or improving existing ones through digital technologies. However, this transformation is challenging, and companies often struggle to achieve their expectations. Thus, this study aims to shed light on the current state of Digital Servitization strategies in the manufacturing sector based on a survey addressed to the top and middle management. The results obtained by the analysis of the data collected from the survey show an increasing trend towards the adoption of digital technologies for enabling innovation and differentiation in service delivery processes.de_CH
dc.language.isoende_CH
dc.publisherSpringerde_CH
dc.rightsLicence according to publishing contractde_CH
dc.subjectDigitalizationde_CH
dc.subjectServitizationde_CH
dc.subjectDigital servitizationde_CH
dc.subjectIndustry 4.0de_CH
dc.subjectProduct-service systemde_CH
dc.subjectSurveyde_CH
dc.subject.ddc658.5: Produktionssteuerungde_CH
dc.titleDigital servitization in the manufacturing sector : survey preliminary resultsde_CH
dc.typeKonferenz: Paperde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Engineeringde_CH
zhaw.organisationalunitInstitut für Datenanalyse und Prozessdesign (IDP)de_CH
zhaw.publisher.placeChamde_CH
dc.identifier.doi10.1007/978-3-031-16411-8_37de_CH
zhaw.conference.detailsIFIP International Conference on Advances in Production Management Systems (APMS 2022), hybrid, 25-29 September 2022de_CH
zhaw.funding.euNode_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.end320de_CH
zhaw.pages.start310de_CH
zhaw.parentwork.editorKim, Duck Young-
zhaw.parentwork.editorCieminski, Gregor von-
zhaw.parentwork.editorRomero, David-
zhaw.publication.statuspublishedVersionde_CH
zhaw.volume2de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.title.proceedingsAdvances in Production Management Systems. Smart Manufacturing and Logistics Systems : Turning Ideas into Action : IFIP WG 5.7 International Conference, APMS 2022, Gyeongju, South Korea, September 25-29, 2022, Proceedings, Part IIde_CH
zhaw.webfeedService Engineeringde_CH
zhaw.author.additionalNode_CH
zhaw.display.portraitYesde_CH
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Pezzotta, G., Arioli, V., Adrodegari, F., Rapaccini, M., Saccani, N., Rakic, S., Marjanovic, U., West, S., Stoll, O., Meierhofer, J., Holst, L., Wiesner, S. A., Bertoni, M., Romero, D., Pirola, F., Sala, R., & Gaiardelli, P. (2022). Digital servitization in the manufacturing sector : survey preliminary results [Conference paper]. In D. Y. Kim, G. v. Cieminski, & D. Romero (Eds.), Advances in Production Management Systems. Smart Manufacturing and Logistics Systems : Turning Ideas into Action : IFIP WG 5.7 International Conference, APMS 2022, Gyeongju, South Korea, September 25-29, 2022, Proceedings, Part II (Vol. 2, pp. 310–320). Springer. https://doi.org/10.1007/978-3-031-16411-8_37
Pezzotta, G. et al. (2022) ‘Digital servitization in the manufacturing sector : survey preliminary results’, in D.Y. Kim, G.v. Cieminski, and D. Romero (eds) Advances in Production Management Systems. Smart Manufacturing and Logistics Systems : Turning Ideas into Action : IFIP WG 5.7 International Conference, APMS 2022, Gyeongju, South Korea, September 25-29, 2022, Proceedings, Part II. Cham: Springer, pp. 310–320. Available at: https://doi.org/10.1007/978-3-031-16411-8_37.
G. Pezzotta et al., “Digital servitization in the manufacturing sector : survey preliminary results,” in Advances in Production Management Systems. Smart Manufacturing and Logistics Systems : Turning Ideas into Action : IFIP WG 5.7 International Conference, APMS 2022, Gyeongju, South Korea, September 25-29, 2022, Proceedings, Part II, 2022, vol. 2, pp. 310–320. doi: 10.1007/978-3-031-16411-8_37.
PEZZOTTA, Giuditta, Veronica ARIOLI, Federico ADRODEGARI, Mario RAPACCINI, Nicola SACCANI, Slavko RAKIC, Ugljesa MARJANOVIC, Shaun WEST, Oliver STOLL, Jürg MEIERHOFER, Lennard HOLST, Stefan A. WIESNER, Marco BERTONI, David ROMERO, Fabiana PIROLA, Roberto SALA und Paolo GAIARDELLI, 2022. Digital servitization in the manufacturing sector : survey preliminary results. In: Duck Young KIM, Gregor von CIEMINSKI und David ROMERO (Hrsg.), Advances in Production Management Systems. Smart Manufacturing and Logistics Systems : Turning Ideas into Action : IFIP WG 5.7 International Conference, APMS 2022, Gyeongju, South Korea, September 25-29, 2022, Proceedings, Part II. Conference paper. Cham: Springer. 2022. S. 310–320. ISBN 978-3-031-16410-1
Pezzotta, Giuditta, Veronica Arioli, Federico Adrodegari, Mario Rapaccini, Nicola Saccani, Slavko Rakic, Ugljesa Marjanovic, et al. 2022. “Digital Servitization in the Manufacturing Sector : Survey Preliminary Results.” Conference paper. In Advances in Production Management Systems. Smart Manufacturing and Logistics Systems : Turning Ideas into Action : IFIP WG 5.7 International Conference, APMS 2022, Gyeongju, South Korea, September 25-29, 2022, Proceedings, Part II, edited by Duck Young Kim, Gregor von Cieminski, and David Romero, 2:310–20. Cham: Springer. https://doi.org/10.1007/978-3-031-16411-8_37.
Pezzotta, Giuditta, et al. “Digital Servitization in the Manufacturing Sector : Survey Preliminary Results.” Advances in Production Management Systems. Smart Manufacturing and Logistics Systems : Turning Ideas into Action : IFIP WG 5.7 International Conference, APMS 2022, Gyeongju, South Korea, September 25-29, 2022, Proceedings, Part II, edited by Duck Young Kim et al., vol. 2, Springer, 2022, pp. 310–20, https://doi.org/10.1007/978-3-031-16411-8_37.


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