1. ZHAW digitalcollection
  2. Life Sciences und Facility Management
  3. Publikationen
  4. Publikationen Life Sciences und Facility Management
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dc.contributor.authorValle, Cristian Roberto-
dc.contributor.authorVerhulst, Elli-
dc.contributor.authorPettersen, Ida Nilstad-
dc.contributor.authorJunghans, Antje-
dc.contributor.authorBerker, Thomas-
dc.date.accessioned2022-07-15T14:43:34Z-
dc.date.available2022-07-15T14:43:34Z-
dc.date.issued2019-
dc.identifier.issn0263-2772de_CH
dc.identifier.urihttps://digitalcollection.zhaw.ch/handle/11475/25304-
dc.description.abstractPurpose: This paper aims to apply frame analysis to explore the mental models by which building managers interpret the impact of building occupants on energy use and rationalize their approach to occupant engagement. Design/methodology/approach: Findings from four energy-efficient buildings (two schools and two office buildings) in Norway are presented. The methodology includes individual semi-structured interviews with both operational and strategic facilities managers Findings: Concepts and theoretical perspectives with the potential to shape the building managers’ perceptions include technical knowledge and expertise, management responsibilities, familiarity with occupant routines and understanding of energy-efficient technologies. No significant impact was attributed to the actions of occupants in the areas of comfort, core function and behavior. Significant impact was attributed to their movement and presence. Perceptions of impact were found to influence, yet not determine, the building managers’ choices of practice. Practical implications: Factors with the potential to affect the adoption of occupant engagement initiatives were highlighted. This study pointed to the role that automation and centralization can play in influencing facilities managers to rescind from their management responsibilities. Originality/value: To the knowledge of the authors, this is the first study to use framings in thoughts to investigate the process by which facilities managers rationalize occupant engagement, in relation to their perception of occupant impact on energy use.de_CH
dc.language.isoende_CH
dc.publisherEmeraldde_CH
dc.relation.ispartofFacilitiesde_CH
dc.rightsLicence according to publishing contractde_CH
dc.subjectTechnological changede_CH
dc.subjectFrame analysisde_CH
dc.subject.ddc333.79: Energiede_CH
dc.subject.ddc658.2: Facility Managementde_CH
dc.titleFM perceptions on occupant impact and the shaping of occupant engagement practicede_CH
dc.typeBeitrag in wissenschaftlicher Zeitschriftde_CH
dcterms.typeTextde_CH
zhaw.departementSchool of Management and Lawde_CH
zhaw.organisationalunitInstitut für Facility Management (IFM)de_CH
dc.identifier.doi10.1108/F-03-2017-0027de_CH
zhaw.funding.euNode_CH
zhaw.issue11/12de_CH
zhaw.originated.zhawYesde_CH
zhaw.pages.end779de_CH
zhaw.pages.start762de_CH
zhaw.publication.statuspublishedVersionde_CH
zhaw.volume37de_CH
zhaw.publication.reviewPeer review (Publikation)de_CH
zhaw.webfeedW: Spitzenpublikationde_CH
zhaw.author.additionalNode_CH
zhaw.display.portraitYesde_CH
Appears in collections:Publikationen Life Sciences und Facility Management

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Valle, C. R., Verhulst, E., Pettersen, I. N., Junghans, A., & Berker, T. (2019). FM perceptions on occupant impact and the shaping of occupant engagement practice. Facilities, 37(11/12), 762–779. https://doi.org/10.1108/F-03-2017-0027
Valle, C.R. et al. (2019) ‘FM perceptions on occupant impact and the shaping of occupant engagement practice’, Facilities, 37(11/12), pp. 762–779. Available at: https://doi.org/10.1108/F-03-2017-0027.
C. R. Valle, E. Verhulst, I. N. Pettersen, A. Junghans, and T. Berker, “FM perceptions on occupant impact and the shaping of occupant engagement practice,” Facilities, vol. 37, no. 11/12, pp. 762–779, 2019, doi: 10.1108/F-03-2017-0027.
VALLE, Cristian Roberto, Elli VERHULST, Ida Nilstad PETTERSEN, Antje JUNGHANS und Thomas BERKER, 2019. FM perceptions on occupant impact and the shaping of occupant engagement practice. Facilities. 2019. Bd. 37, Nr. 11/12, S. 762–779. DOI 10.1108/F-03-2017-0027
Valle, Cristian Roberto, Elli Verhulst, Ida Nilstad Pettersen, Antje Junghans, and Thomas Berker. 2019. “FM Perceptions on Occupant Impact and the Shaping of Occupant Engagement Practice.” Facilities 37 (11/12): 762–79. https://doi.org/10.1108/F-03-2017-0027.
Valle, Cristian Roberto, et al. “FM Perceptions on Occupant Impact and the Shaping of Occupant Engagement Practice.” Facilities, vol. 37, no. 11/12, 2019, pp. 762–79, https://doi.org/10.1108/F-03-2017-0027.


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