Publication type: Book part
Type of review: Editorial review
Title: Resilient evaluators : characteristics, conditions and prospects
Authors: Pleger, Lyn E.
Leeuw, Frans L.
et. al: No
DOI: 10.4324/9781003247234-9
Published in: Ethics for evaluation : beyond “doing no harm” to “tackling bad” and “doing good”
Editors of the parent work: van den Berg, Rob D.
Hawkins, Penny
Stame, Nicoletta
Page(s): 141
Pages to: 161
Issue Date: 2021
Publisher / Ed. Institution: Routledge
Publisher / Ed. Institution: London
ISBN: 9781003247234
Language: English
Subject (DDC): 155: Differential and developmental psychology
Abstract: A second look at ethical challenges related to independence is provided by Pleger and Leeuw in this chapter. They focus on resilience as an ethical characteristic that evaluators need to have in order to be independent in a useful way. They see issues of resilience especially in light of what they call the evaluator’s dilemma to navigate between the demands of evaluation clients and the needs of a valid and credible scientific perspective in the evaluation. A survey among experienced evaluators on how they perceive resilience leads the authors to present a model of evaluator resistance that is further discussed to formulate recommendations on how resilience can be improved. They refer to the various components of independence: methodological and ethical competence of the evaluator, and organizational aspects (protocols). The new perspective proposed – that runs contrary to the more static idea of “conflict of interests” – is that “the influencing attempts from individuals involved in the evaluation” may be destructive but also constructive, according to Pleger and Leeuw. Hence, this requires thinking about the evaluator’s independence not as deafness to external negative influence, but as an ability to distinguish between destructive [undermining and distortion] and constructive [betterment and support] influence. “When independence is understood as the resistance to any external influence, then the independent evaluator would need to ignore the client’s request”, even if it would correct errors, or lead to a better-quality evaluation. Instead, what is needed is an autonomous judgment of the evaluators, which can be attained in an iterative process where they will develop “coping strategies for handling difficult situations within the evaluation process”. This movement between exposition to influence, autonomous judgment, then return to independence, is, according to Pleger and Leeuw, better captured by the concept of resilience: while the independence concept primarily outlines a situation or circumstance, resilience focuses on actions and actors.
URI: https://digitalcollection.zhaw.ch/handle/11475/24585
Fulltext version: Published version
License (according to publishing contract): Licence according to publishing contract
Departement: School of Management and Law
Organisational Unit: Institute of Public Management (IVM)
Appears in collections:Publikationen School of Management and Law

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